π₯ SexyProduct Return & Refund Policy π₯
Last Updated: 17/2/2025
Hey sexy! π At SexyProduct, we want you to have the best experience with our products. But hey, we know things donβt always go as planned! No worriesβour 7-day return & refund policy has got you covered. β
1. Return Policy π
Due to the intimate nature of our products, we DO NOT accept returns on opened or used items. π« But if we messed up, weβll make it right! π
π You Can Return If:
βοΈ The product arrived damaged or defective π οΈ
βοΈ We sent the wrong item (Oops, our bad! π)
βοΈ The item is unopened & sealed in its original packaging π¦
β No Returns If:
π« You opened, used, or tampered with the product π€
π« You changed your mind or had a "whoops, I donβt want this" moment π
π« Itβs been more than 7 days since delivery β³
2. Refund Policy πΈ
We only offer refunds if:
β
The product is defective and we canβt replace it π οΈ
β
We sent you the wrong item, and we canβt send the right one π
β
You canceled before we shipped your order π
β No Refunds If:
β οΈ You opened or used the product π
β οΈ Your package was delayed by the courier (out of our control!) π
β οΈ You simply changed your mind π
3. How to Request a Return or Refund? π€
No stress, babe! Just follow these easy steps:
1οΈβ£ WhatsApp us at π² 0199301279 within 7 days of receiving your order.
2οΈβ£ Send us your order number & a clear photo/video of the issue πΈπ₯
3οΈβ£ Wait for our approval before sending anything back (No surprise returns, please! π)
4οΈβ£ If approved, weβll guide you on the next steps! π
4. Refund Processing β³
π° Once approved, refunds will be processed within 7 business days via the original payment method.
π Depending on your bank, it might take a few extra days to show up in your account! π¦
π¦ Shipping fees are non-refundable (unless it was our mistake).
5. Exchanges π
We donβt do direct exchanges π, but you can always place a new order for the item you want! π
For any questions, hit us up on WhatsApp: π² 0199301279. Weβre here to help! π
π₯ Stay sexy & shop confidently! π₯