FAQ
Frequently Asked Questions (FAQ)
Q: Is your packaging discreet?
A: Yes! All orders are packed in plain packaging without any adult-related words or logos. Your privacy is our top priority.
Q: Do you offer same-day delivery?
A: Yes, we offer same-day delivery within Kota Kinabalu area. Just place your order early and choose the option at checkout.
Q: How do I place an order?
A: You can order directly through our website: https://take.app/sexyproductkk or chat with us on WhatsApp for quick orders.
Q: Can I self-pickup my order?
A: Yes! You can choose Store Pickup and weโll let you know once your order is ready.
Q: What payment methods do you accept?
A: We accept online bank transfer, DuitNow, Touch 'n Go, Wise and Cash for Store Pickups (case-by-case).
Q: Are your products authentic?
A: Yes, we only sell authentic and high-quality products, including popular brands like Mizzzee, Lilo, TENGA, NPG and more.
Q: How long does delivery take outside of KK?
A: For deliveries outside KK, standard courier delivery takes 1โ5 working days, depending on your location.
Q: Can I return or exchange a product?
A: Due to hygiene reasons, returns are not accepted unless the product is damaged or defective. Please check upon receiving.
Q: Will customs block my order?
A: We use trusted shipping channels and provide advice on higher-risk items. Some products may need special arrangements.
Q: How do I contact you for help?
A: You can WhatsApp us directly at 0199301279 or message us on our social media. Weโre always happy to assist!
Q: Is your packaging discreet?
A: Yes! All orders are packed in plain packaging without any adult-related words or logos. Your privacy is our top priority.
Q: Do you offer same-day delivery?
A: Yes, we offer same-day delivery within Kota Kinabalu area. Just place your order early and choose the option at checkout.
Q: How do I place an order?
A: You can order directly through our website: https://take.app/sexyproductkk or chat with us on WhatsApp for quick orders.
Q: Can I self-pickup my order?
A: Yes! You can choose Store Pickup and weโll let you know once your order is ready.
Q: What payment methods do you accept?
A: We accept online bank transfer, DuitNow, Touch 'n Go, Wise and Cash for Store Pickups (case-by-case).
Q: Are your products authentic?
A: Yes, we only sell authentic and high-quality products, including popular brands like Mizzzee, Lilo, TENGA, NPG and more.
Q: How long does delivery take outside of KK?
A: For deliveries outside KK, standard courier delivery takes 1โ5 working days, depending on your location.
Q: Can I return or exchange a product?
A: Due to hygiene reasons, returns are not accepted unless the product is damaged or defective. Please check upon receiving.
Q: Will customs block my order?
A: We use trusted shipping channels and provide advice on higher-risk items. Some products may need special arrangements.
Q: How do I contact you for help?
A: You can WhatsApp us directly at 0199301279 or message us on our social media. Weโre always happy to assist!