Change of Mind & Order Cancellation
• Customers are encouraged to review their orders carefully before making payment.
• Cancellation requests made before dispatch will be reviewed based on the order’s processing stage and any costs already incurred.
• Orders that have already been dispatched cannot be cancelled through our store.
• A change of mind does not automatically qualify for a refund where the products supplied match the agreed order.
Product Availability & Stock Confirmation
• All products displayed on our website are subject to availability.
• Product listings, prices and quantities may change without prior notice.
• Placing an order does not guarantee stock reservation until payment has been confirmed and availability verified.
• In the event that an ordered item is unavailable after payment, the customer will be notified promptly.
• Customers may choose to wait for restocking, select an available alternative or request a refund for the unavailable item.
• No substitute product will be dispatched without the customer’s approval.
• For large or bulk orders, customers are encouraged to confirm stock availability and quantities before making payment.
Pricing & Payment
• All product prices are displayed in Nigerian Naira (₦), unless otherwise stated.
• Prices are subject to change without prior notice.
• An order is considered confirmed once payment has been received and verified.
• Unpaid invoices do not constitute stock reservations.
• If payment is delayed, customers are advised to reconfirm product availability and quantities before making payment.
Customer Support
For enquiries regarding orders, delivery arrangements, stock availability, returns or refunds, please contact TL Packaging Co through our official customer support channels.
WhatsApp: +234 707 798 6096
Instagram: @tlpackagingco
Email: Tlpackagingco@gmail.com
We appreciate your business and look forward to serving you.
TL Packaging Co.
Pack Smart. Eco Easy.