ABOUT US
ABOUT TENDERLY WELLNESS
Premium Hair Styling Tools for Botswana
WHO WE ARE
Tenderly Wellness is Botswana's premier destination for professional-grade hair styling tools, specializing in salon-quality hair dryers and styling devices designed for African hair textures. As an extension of the trusted Tenderly brand, we bring the same commitment to quality, safety, and customer care to the world of hair wellness.
Our commitment: Making professional salon-quality styling accessible to every Botswana woman, backed by quality assurance, product guarantees, and exceptional customer support.
OUR STORY
The Tenderly Wellness journey began with a simple observation: professional women in Botswana were investing hundreds of pula in salon visits for styling that could be achieved at home with the right professional tools.
The Problem We Saw:
Weekly salon visits (P150-300 each) adding up to thousands annually
Limited access to professional-grade styling tools locally
Import costs making quality devices unaffordable
Concerns about product authenticity and warranties
Lack of guidance on proper tool selection for African hair
Our Solution:
We partnered with reputable suppliers to source professional-grade hair styling tools specifically selected for:
African hair textures and styling needs
Botswana's climate considerations
Professional salon-quality results at home
Accessible pricing without compromising quality
Local warranty support and customer service
WHAT MAKES US DIFFERENT
Salon-Quality Professional Tools
We stock only professional-grade styling devices:
Professional Hair Dryers with multiple heat/speed settings
2-in-1 Styling Tools (straightening + curling capabilities)
Ceramic and tourmaline technology for heat protection
ionic technology to reduce frizz and enhance shine
African Hair-Friendly Selection
Our products are specifically chosen for:
Natural hair textures and styling needs
Heat protection for melanin-rich hair
Versatile styling options (straight, curled, natural)
Professional results on all hair types
Quality Assurance Standards
Sourced from reputable manufacturers
Quality inspection before delivery
Authentic products with proper safety certifications
Local warranty support
Comprehensive usage guidance
Accessible Professional Results
Inspect-Before-Payment delivery model eliminates purchase risk
Professional styling consultation included
Usage tutorials and styling tips provided
Results equivalent to P300+ salon visits for fraction of cost
OUR PRODUCT PHILOSOPHY
Quality Over Price
Every Tenderly Wellness product is selected based on quality and performance. We don't chase the cheapest options - we source tools that deliver professional results safely and reliably.
Education-First Approach
We believe informed customers achieve better results and protect their hair health:
Comprehensive usage instructions and heat settings guidance
Hair type compatibility consultation
Heat protection best practices
Maintenance and care instructions
Safety Above Everything
Professional styling tools require professional-grade safety practices:
Temperature setting recommendations for different hair types
Heat protectant product guidance
Electrical safety instructions
Regular maintenance reminders
OUR PRODUCT RANGE (HOLIDAY 2025)
PREMIUM HAIR DRYERS
Price Range: P999 - P1,499
Features:
Multiple heat and speed settings
Cool shot button for style setting
Ionic technology for frizz control
Professional wattage for faster drying
Lightweight ergonomic design
Perfect For:
Daily blow-drying and styling
Creating volume and body
Achieving sleek, salon-quality results
Time-pressed professional women
2-IN-1 STYLING TOOLS
Price Range: P1,499 - P2,199
Features:
Straightening and curling capabilities
Ceramic/tourmaline plates for heat protection
Adjustable temperature control
Quick heat-up time
Versatile styling options
Perfect For:
Women who want styling versatility
Special occasions and events
Creating multiple looks with one tool
Travel-friendly styling solution
HOLIDAY GIFT PACKAGES
Special Bundles: P1,999 - P2,999
Complete styling sets including:
Premium hair dryer + 2-in-1 styler
Heat protectant products
Professional styling accessories
Complimentary gift wrapping
Personal styling consultation
OUR COMMITMENT TO BOTSWANA
Local Understanding
As a Botswana-based company, we understand:
The unique hair care needs in our climate
Cultural hair styling preferences and traditions
Economic considerations and value expectations
The importance of looking professional in work environments
Community Investment
Local job creation through customer service and logistics
Educational workshops on healthy heat styling practices
Partnerships with professional hair stylists
Supporting women's professional confidence through styling accessibility
Customer Support
WhatsApp-based styling consultation
Troubleshooting and maintenance support
Local warranty service (no shipping overseas)
Replacement parts availability
QUALITY & SAFETY STANDARDS
Product Sourcing
Tenderly Wellness sources from:
Reputable manufacturers with safety certifications
Suppliers meeting international electrical safety standards
Products with proper voltage compatibility for Botswana (220-240V)
Authentic brands with warranty support
Safety Compliance
Electrical safety inspections
Proper voltage specifications (220-240V Botswana standard)
Usage safety instructions included
Heat protection guidance provided
CUSTOMER SUCCESS STORIES
"I was spending P300 every week at the salon. Now my TGX dryer paid for itself in a month and I style myself whenever I want!" - Kefilwe M., HR Manager
"The 2-in-1 styler changed my morning routine. From salon-dependent to confident styling at home in minutes." - Mpho K., Entrepreneur
"Finally, professional tools that actually work on African hair. Best investment in my professional image." - Thandi L., Banking Professional
OUR TEAM
Founder & CEO
Hanz (Lemogang Mapulanga) brings entrepreneurial vision and deep understanding of Botswana women's styling needs to create accessible professional hair wellness solutions.
Chief Operating Officer
Zibisani Kgari Mholo ensures operational excellence and customer satisfaction across all product lines.
Customer Success Team
Our WhatsApp-based customer service team provides:
Professional styling tool consultation
Usage guidance and heat setting recommendations
Troubleshooting support
Maintenance and care instructions
Warranty service coordination
QUALITY ASSURANCE
Pre-Delivery Inspection
Every product undergoes:
Functionality testing before dispatch
Visual inspection for defects or damage
Packaging integrity verification
Accessory completeness check
Customer Protection
7-day functionality guarantee
Manufacturing defect replacement
Local warranty support coordination
Usage guidance to prevent misuse
CONTACT US
Customer Service & Consultation:
WhatsApp: +267 74033153
Available: 8:00 AM - 6:00 PM, Monday-Saturday
Product Inquiries:
Email: info@tenderly.store
Warranty & Technical Support:
WhatsApp: +267 74033153
Email: info@tenderly.store
Business Registration:
Eleve Proprietary Limited (BW00009422422)
CIPA Registered, Gaborone, Botswana
OUR PROMISE
At Tenderly Wellness, we promise to provide professional-grade hair styling tools that deliver salon-quality results safely, affordably, and with complete support. We're not just selling products - we're partnering with you on your journey to confident, professional styling independence.
Your hair deserves professional tools.
Your budget deserves professional value.
Your styling journey deserves professional support.
Welcome to styling freedom in Botswana.
Tenderly Wellness - Professional Styling Tools, Botswana Made Accessible
A Division of Eleve Proprietary Limited
Part of the Tenderly Family of Premium Personal Care Brands
Last Updated: November 2025
Premium Hair Styling Tools for Botswana
WHO WE ARE
Tenderly Wellness is Botswana's premier destination for professional-grade hair styling tools, specializing in salon-quality hair dryers and styling devices designed for African hair textures. As an extension of the trusted Tenderly brand, we bring the same commitment to quality, safety, and customer care to the world of hair wellness.
Our commitment: Making professional salon-quality styling accessible to every Botswana woman, backed by quality assurance, product guarantees, and exceptional customer support.
OUR STORY
The Tenderly Wellness journey began with a simple observation: professional women in Botswana were investing hundreds of pula in salon visits for styling that could be achieved at home with the right professional tools.
The Problem We Saw:
Weekly salon visits (P150-300 each) adding up to thousands annually
Limited access to professional-grade styling tools locally
Import costs making quality devices unaffordable
Concerns about product authenticity and warranties
Lack of guidance on proper tool selection for African hair
Our Solution:
We partnered with reputable suppliers to source professional-grade hair styling tools specifically selected for:
African hair textures and styling needs
Botswana's climate considerations
Professional salon-quality results at home
Accessible pricing without compromising quality
Local warranty support and customer service
WHAT MAKES US DIFFERENT
Salon-Quality Professional Tools
We stock only professional-grade styling devices:
Professional Hair Dryers with multiple heat/speed settings
2-in-1 Styling Tools (straightening + curling capabilities)
Ceramic and tourmaline technology for heat protection
ionic technology to reduce frizz and enhance shine
African Hair-Friendly Selection
Our products are specifically chosen for:
Natural hair textures and styling needs
Heat protection for melanin-rich hair
Versatile styling options (straight, curled, natural)
Professional results on all hair types
Quality Assurance Standards
Sourced from reputable manufacturers
Quality inspection before delivery
Authentic products with proper safety certifications
Local warranty support
Comprehensive usage guidance
Accessible Professional Results
Inspect-Before-Payment delivery model eliminates purchase risk
Professional styling consultation included
Usage tutorials and styling tips provided
Results equivalent to P300+ salon visits for fraction of cost
OUR PRODUCT PHILOSOPHY
Quality Over Price
Every Tenderly Wellness product is selected based on quality and performance. We don't chase the cheapest options - we source tools that deliver professional results safely and reliably.
Education-First Approach
We believe informed customers achieve better results and protect their hair health:
Comprehensive usage instructions and heat settings guidance
Hair type compatibility consultation
Heat protection best practices
Maintenance and care instructions
Safety Above Everything
Professional styling tools require professional-grade safety practices:
Temperature setting recommendations for different hair types
Heat protectant product guidance
Electrical safety instructions
Regular maintenance reminders
OUR PRODUCT RANGE (HOLIDAY 2025)
PREMIUM HAIR DRYERS
Price Range: P999 - P1,499
Features:
Multiple heat and speed settings
Cool shot button for style setting
Ionic technology for frizz control
Professional wattage for faster drying
Lightweight ergonomic design
Perfect For:
Daily blow-drying and styling
Creating volume and body
Achieving sleek, salon-quality results
Time-pressed professional women
2-IN-1 STYLING TOOLS
Price Range: P1,499 - P2,199
Features:
Straightening and curling capabilities
Ceramic/tourmaline plates for heat protection
Adjustable temperature control
Quick heat-up time
Versatile styling options
Perfect For:
Women who want styling versatility
Special occasions and events
Creating multiple looks with one tool
Travel-friendly styling solution
HOLIDAY GIFT PACKAGES
Special Bundles: P1,999 - P2,999
Complete styling sets including:
Premium hair dryer + 2-in-1 styler
Heat protectant products
Professional styling accessories
Complimentary gift wrapping
Personal styling consultation
OUR COMMITMENT TO BOTSWANA
Local Understanding
As a Botswana-based company, we understand:
The unique hair care needs in our climate
Cultural hair styling preferences and traditions
Economic considerations and value expectations
The importance of looking professional in work environments
Community Investment
Local job creation through customer service and logistics
Educational workshops on healthy heat styling practices
Partnerships with professional hair stylists
Supporting women's professional confidence through styling accessibility
Customer Support
WhatsApp-based styling consultation
Troubleshooting and maintenance support
Local warranty service (no shipping overseas)
Replacement parts availability
QUALITY & SAFETY STANDARDS
Product Sourcing
Tenderly Wellness sources from:
Reputable manufacturers with safety certifications
Suppliers meeting international electrical safety standards
Products with proper voltage compatibility for Botswana (220-240V)
Authentic brands with warranty support
Safety Compliance
Electrical safety inspections
Proper voltage specifications (220-240V Botswana standard)
Usage safety instructions included
Heat protection guidance provided
CUSTOMER SUCCESS STORIES
"I was spending P300 every week at the salon. Now my TGX dryer paid for itself in a month and I style myself whenever I want!" - Kefilwe M., HR Manager
"The 2-in-1 styler changed my morning routine. From salon-dependent to confident styling at home in minutes." - Mpho K., Entrepreneur
"Finally, professional tools that actually work on African hair. Best investment in my professional image." - Thandi L., Banking Professional
OUR TEAM
Founder & CEO
Hanz (Lemogang Mapulanga) brings entrepreneurial vision and deep understanding of Botswana women's styling needs to create accessible professional hair wellness solutions.
Chief Operating Officer
Zibisani Kgari Mholo ensures operational excellence and customer satisfaction across all product lines.
Customer Success Team
Our WhatsApp-based customer service team provides:
Professional styling tool consultation
Usage guidance and heat setting recommendations
Troubleshooting support
Maintenance and care instructions
Warranty service coordination
QUALITY ASSURANCE
Pre-Delivery Inspection
Every product undergoes:
Functionality testing before dispatch
Visual inspection for defects or damage
Packaging integrity verification
Accessory completeness check
Customer Protection
7-day functionality guarantee
Manufacturing defect replacement
Local warranty support coordination
Usage guidance to prevent misuse
CONTACT US
Customer Service & Consultation:
WhatsApp: +267 74033153
Available: 8:00 AM - 6:00 PM, Monday-Saturday
Product Inquiries:
Email: info@tenderly.store
Warranty & Technical Support:
WhatsApp: +267 74033153
Email: info@tenderly.store
Business Registration:
Eleve Proprietary Limited (BW00009422422)
CIPA Registered, Gaborone, Botswana
OUR PROMISE
At Tenderly Wellness, we promise to provide professional-grade hair styling tools that deliver salon-quality results safely, affordably, and with complete support. We're not just selling products - we're partnering with you on your journey to confident, professional styling independence.
Your hair deserves professional tools.
Your budget deserves professional value.
Your styling journey deserves professional support.
Welcome to styling freedom in Botswana.
Tenderly Wellness - Professional Styling Tools, Botswana Made Accessible
A Division of Eleve Proprietary Limited
Part of the Tenderly Family of Premium Personal Care Brands
Last Updated: November 2025