Warranty Policy
Warranty Support Overview
Pickle Paddle Brunei offers warranty support for products we retail, either directly or through our brand partners. The process for warranty claims depends on the brand of the paddle.
Pickle Paddle Brunei–Managed Warranty Support
Pickle Paddle Brunei handles warranty registration and claims for the following brands:
Ronbus
Engage
For all other brands, please refer to the respective brand’s warranty policy and contact them directly for warranty claims.
Pickle Paddle Brunei Warranty Terms
Warranty on paddles begins from the date of purchase
Proof of purchase is required
The paddle must have been purchased from Pickle Paddle Brunei
Warranty is non-transferable and valid only for the original purchaser
The paddle must have been in new condition at the time of purchase
The warranty applies only to manufacturing and workmanship defects
The warranty does NOT cover:
Normal wear and tear
Misuse or accidents
Neglect or improper care
Modifications or alterations (including grip or edge tape installations performed after purchase)
Warranty claims will result in a replacement product only. Refunds are not provided under warranty claims.
Pickle Paddle Brunei reserves the right to determine whether a paddle qualifies for warranty coverage.
Important Brand Note
Selkirk / SLK / Selkirk LABS currently does not offer international warranty coverage.
How to File a Warranty Claim
Warranty claims for Pickle Paddle Brunei–managed brands can be submitted online.
Online Warranty Claims
Submit an email titled Warranty Claim: Your invoice#
Email support@picklepaddlebrunei.com with:
A short video showing the defect
Proof of purchase and contact information
We aim to respond within 7 working days. Please allow 7–14 working days for full processing.
Notes:
Warranty claims apply to paddles only
Any delivery or logistics costs related to warranty replacement are the responsibility of the customer
Brand Partner–Managed Warranty Support
For the following brands, please refer to their official warranty policies and contact them directly:
Brand -- Warranty Information -- Contact
Six Zero / Warranty Policy / returns@sixzeropickleball.com
Engage Pickleball / Warranty Policy / Paddle Registration / Claim Form
Honolulu Pickleball / Warranty Policy / contact@808pickle.com
Vatic Pro / Warranty Policy / Refer to brand website in the warranty policy link
Important Brand Note
Selkirk / SLK / Selkirk LABS currently does not offer international warranty coverage.
Warranty Periods by Brand (Pickle Paddle Brunei–Managed)
Ronbus / 180 Days
Policy Updates
Pickle Paddle Brunei reserves the right to update or modify this Warranty Policy at any time. Customers are encouraged to check www.picklepaddlebn.com for the most current version.
Contact Us
For warranty assistance, please contact:
Pickle Paddle Brunei
Website: www.picklepaddlebn.com
Email: support@picklepaddlebn.com
Pickle Paddle Brunei offers warranty support for products we retail, either directly or through our brand partners. The process for warranty claims depends on the brand of the paddle.
Pickle Paddle Brunei–Managed Warranty Support
Pickle Paddle Brunei handles warranty registration and claims for the following brands:
Ronbus
Engage
For all other brands, please refer to the respective brand’s warranty policy and contact them directly for warranty claims.
Pickle Paddle Brunei Warranty Terms
Warranty on paddles begins from the date of purchase
Proof of purchase is required
The paddle must have been purchased from Pickle Paddle Brunei
Warranty is non-transferable and valid only for the original purchaser
The paddle must have been in new condition at the time of purchase
The warranty applies only to manufacturing and workmanship defects
The warranty does NOT cover:
Normal wear and tear
Misuse or accidents
Neglect or improper care
Modifications or alterations (including grip or edge tape installations performed after purchase)
Warranty claims will result in a replacement product only. Refunds are not provided under warranty claims.
Pickle Paddle Brunei reserves the right to determine whether a paddle qualifies for warranty coverage.
Important Brand Note
Selkirk / SLK / Selkirk LABS currently does not offer international warranty coverage.
How to File a Warranty Claim
Warranty claims for Pickle Paddle Brunei–managed brands can be submitted online.
Online Warranty Claims
Submit an email titled Warranty Claim: Your invoice#
Email support@picklepaddlebrunei.com with:
A short video showing the defect
Proof of purchase and contact information
We aim to respond within 7 working days. Please allow 7–14 working days for full processing.
Notes:
Warranty claims apply to paddles only
Any delivery or logistics costs related to warranty replacement are the responsibility of the customer
Brand Partner–Managed Warranty Support
For the following brands, please refer to their official warranty policies and contact them directly:
Brand -- Warranty Information -- Contact
Six Zero / Warranty Policy / returns@sixzeropickleball.com
Engage Pickleball / Warranty Policy / Paddle Registration / Claim Form
Honolulu Pickleball / Warranty Policy / contact@808pickle.com
Vatic Pro / Warranty Policy / Refer to brand website in the warranty policy link
Important Brand Note
Selkirk / SLK / Selkirk LABS currently does not offer international warranty coverage.
Warranty Periods by Brand (Pickle Paddle Brunei–Managed)
Ronbus / 180 Days
Policy Updates
Pickle Paddle Brunei reserves the right to update or modify this Warranty Policy at any time. Customers are encouraged to check www.picklepaddlebn.com for the most current version.
Contact Us
For warranty assistance, please contact:
Pickle Paddle Brunei
Website: www.picklepaddlebn.com
Email: support@picklepaddlebn.com