*★ Free Shipping within Brunei on $150 ★*
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Shipping Policy

1. Order Processing​
All orders placed on www.picklepaddlebn.com are processed by Pickle Paddle Brunei.
Orders are typically processed within [1–2] business days after payment is confirmed.
Orders are not shipped or delivered on Sundays or public holidays in Brunei.
During peak periods, promotions, or product launches, processing times may be slightly longer.

2. Shipping Locations
Local Shipping (Brunei Darussalam)
We currently ship to addresses within Brunei Darussalam.
Delivery times are estimates and typically range from [1–3] business days, depending on location and courier availability.

3. Shipping Rates
Shipping costs are calculated at checkout based on:
Delivery location
Package size and weight
Selected shipping method
All shipping fees are displayed before you complete your purchase.

4. Delivery Delays
Shipping times are estimates and may be affected by:
Courier delays
Weather conditions
Customs inspections
Incorrect or incomplete delivery information
Pickle Paddle Brunei is not responsible for delays beyond our control.

5. Incorrect Address & Failed Delivery
Please ensure your shipping address is accurate at checkout.
We are not responsible for orders delivered to an incorrect address provided by the customer
Additional shipping charges may apply for reshipment of returned or failed deliveries

6. Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us within [7] days of delivery (or expected delivery date) with:
Your order number
Photos of the damaged packaging or product (if applicable)
We will work with the courier to resolve the issue as quickly as possible.
Customers take responsibility of the package upon proof of delivery by courier.

7. Order Tracking
Where available, tracking information will be provided once your order has shipped.
Tracking updates depend on the courier and may take time to appear.

8. Contact Us
If you have questions about shipping or delivery, please contact us:
Pickle Paddle Brunei
Website: www.picklepaddlebn.com
Email: support@picklepaddlebn.com