隐私政策
本隐私政策说明 Ageless Charm Trading(以“善选 Kindly Chosen”名义经营)如何收集、使用、披露及保护顾客的个人资料。
我们收集的资料
当您浏览商店、提交订单、付款或联系我们时,我们可能收集:
* 姓名
* 电话号码及 WhatsApp 联系资料
* 电邮地址(如有提供)
* 收件及账单地址
* 订单、付款及付款凭证资料
* 与我们之间的咨询、投诉及其他沟通记录
* 为处理订单及提供顾客服务所需的其他资料
请勿在付款凭证中显示不必要的敏感资料。
资料使用目的
我们可能使用您的个人资料来:
* 建立、确认及处理订单
* 核实付款
* 安排配送并提供物流追踪资料
* 回复咨询、处理取消、退货、退款或投诉
* 保存交易及业务记录
* 防止欺诈或未经授权的交易
* 履行适用的法律、税务及监管要求
* 在获得您同意的情况下发送产品资讯或优惠信息
资料披露
为完成订单,我们可能在必要范围内与以下服务提供者共享相关资料:
* Take App及相关技术服务提供者
* WhatsApp或其他通讯服务提供者
* EasyParcel、快递公司及物流服务提供者
* 银行、付款及财务服务提供者
* 会计、技术、法律或其他专业服务提供者
* 法律或监管机构(在法律要求时)
我们不会出售或出租您的个人资料。
部分服务提供者可能在马来西亚境外处理或储存资料,并受其各自的隐私政策及服务条款约束。
资料保存与安全
我们只会在处理订单、提供售后服务、保存业务记录及履行法律义务所需的期限内保留个人资料。
我们会采取合理措施保护个人资料,但任何网络传输或电子储存方式都无法保证绝对安全。
您的选择与权利
您可以联系我们,以要求:
* 查阅或更正您的个人资料
* 更新不准确或不完整的资料
* 撤回非必要用途的同意
* 停止接收营销信息
部分资料是完成订单、付款及配送所必需的。如您不提供有关资料,我们可能无法处理订单或提供相关服务。
政策更新
我们可能不时更新本政策。更新后的版本将在本商店页面发布,并自发布之日起生效。
如对个人资料的使用有任何疑问,请联系我们:
Ageless Charm Trading
善选 Kindly Chosen
WhatsApp:+60 18-368 8416
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Privacy Policy
This Privacy Policy explains how Ageless Charm Trading, trading as Kindly Chosen 善选, collects, uses, discloses and protects customers’ personal data.
Information we collect
When you browse our store, place an order, make payment or contact us, we may collect:
* Your name
* Telephone number and WhatsApp contact details
* Email address, if provided
* Delivery and billing addresses
* Order, payment and payment-receipt information
* Enquiries, complaints and other communications with us
* Other information required to process orders and provide customer service
Please avoid displaying unnecessary sensitive information in payment receipts.
How we use your information
We may use your personal data to:
* Create, confirm and process orders
* Verify payments
* Arrange delivery and provide tracking information
* Respond to enquiries and manage cancellations, returns, refunds or complaints
* Maintain transaction and business records
* Prevent fraud or unauthorised transactions
* Meet applicable legal, tax and regulatory requirements
* Send product information or promotional messages when you have provided consent
Disclosure of information
Where necessary to complete an order, we may share relevant information with:
* Take App and related technology providers
* WhatsApp or other communication providers
* EasyParcel, courier companies and logistics providers
* Banks, payment and financial-service providers
* Accounting, technical, legal or other professional advisers
* Legal or regulatory authorities when required by law
We do not sell or rent your personal data.
Some service providers may process or store information outside Malaysia, subject to their respective privacy policies and terms of service.
Data retention and security
We retain personal data only for as long as reasonably required to process orders, provide after-sales service, maintain business records and meet legal obligations.
We take reasonable measures to protect personal data, although no method of online transmission or electronic storage can be guaranteed to be completely secure.
Your choices and rights
You may contact us to request:
* Access to or correction of your personal data
* Updates to inaccurate or incomplete information
* Withdrawal of consent for non-essential uses
* Removal from marketing communications
Certain information is required to process payment, delivery and orders. If it is not provided, we may be unable to process your order or provide the relevant service.
Policy updates
We may update this policy from time to time. The updated version will be published on this store page and will apply from the date of publication.
For questions concerning your personal data, please contact:
Ageless Charm Trading
Kindly Chosen 善选
WhatsApp: +60 18-368 8416