Ordering & FAQs

All products in our shop are available by preorder. We arrange sourcing or production after the applicable order requirements are met.

Please check each listing for specifications, preorder closing dates where applicable, and estimated fulfilment times.

Choose your product, review its description and options, and submit your order through our store.

Follow the payment instructions provided. An order submission or payment acknowledgement does not by itself confirm supplier availability. We’ll contact you if an item cannot be fulfilled.

Contact us with your requirements, quantity, sizes where applicable, reference images and preferred completion date.

We’ll discuss the available options and provide a quotation. The scope, payment arrangements, approval requirements and estimated timeline will be confirmed before work proceeds.

Our services include custom T-shirts, sublimation jerseys, uniforms, jackets, printing, personalised gifts and corporate merchandise.

For small businesses, we also offer websites, digital company profiles, AI content creation and customised systems for enquiries, bookings, orders and customer information.

Availability and suitability are confirmed for each project.

Minimum quantities vary by product, supplier and customisation method.

Check the product listing or contact us for the minimum quantity applicable to your order.

Yes, design assistance can be discussed during your enquiry.

Your quotation will specify the design work included, available revision rounds and any additional charges. Please provide clear references and suitable logo or artwork files where available.

Preorder timelines are shown in individual product listings or communicated during order confirmation.

Custom production and digital project timelines depend on the agreed scope, payment, approvals, materials and production capacity. We’ll confirm when your estimated timeline begins.

If you have an event or launch deadline, tell us before ordering so we can check feasibility.

Available payment methods will be shown at checkout or provided with your quotation.

Any deposit, balance payment and project milestone requirements will be stated before you confirm your order.

Contact us as soon as possible.

Changes depend on whether sourcing, design work or production has started. We’ll explain what remains possible and any related cost or timeline changes before proceeding.

Please read our Order Policy for further details.

Check whether a listing image is a photograph, design mockup or AI-generated illustration.

Mockups and illustrations show the intended appearance. Screen settings, printing methods and materials can affect how colours appear. Please review the stated specifications, size chart and approved artwork carefully.

If a particular colour or detail is essential, discuss it with us before ordering.

Available delivery arrangements and charges will be shown at checkout or confirmed in your quotation.

Please provide a complete address and correct contact details. Production or sourcing time is separate from delivery transit time unless expressly stated otherwise.

Contact us promptly with your order reference, a description of the issue and clear photos of the item and packaging.

Keep the item and packaging while we review the issue. We’ll assess the appropriate next steps under our Order Policy and applicable consumer rights.

Your quotation or project proposal will specify the features, deliverables, revisions, testing, handover and any support included.

Domain registration, hosting, subscriptions, integrations, maintenance and future changes are included only when expressly stated.

Use the contact or WhatsApp option shown on our store.

For existing orders, include your order reference so we can assist you more efficiently.