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Delivery Policy

Delivery Policy – Vaigai Foods Bournemouth

At Vaigai Foods Bournemouth, we are committed to delivering your favourite Indian groceries quickly, safely, and affordably. Please review our delivery options and policies below.

1. Bournemouth Home Delivery

We offer convenient home delivery across Bournemouth and Poole.

Eligibility
Minimum Order Value: £15

Delivery Charges (Based on Distance)

Delivery fees are calculated from our store location:
93 Old Christchurch Road, Bournemouth, BH1 1EP

Zone 1 (Up to 5 miles): £1.99
Zone 2 (5–10 miles): £3.99
Zone 3 (Above 10 miles): £4.99
Minimum Delivery Charge: £1.99

Delivery Schedule
Days: Monday to Saturday
Time Slots: 7:00 PM – 10:00 PM

Same Day Delivery
Available for eligible orders
Orders must be placed at least 4 hours before delivery slot
Cut-off time: 3:00 PM

Important Note
To support our delivery partners:

Doorstep delivery may not always be possible due to parking restrictions

We appreciate your understanding and cooperation.

2. Mainland UK Delivery

We deliver across mainland UK via trusted courier services.

Eligibility
Minimum Cart Value: £35

Delivery Time
Estimated delivery: Up to 3 business days

*Delivery Charges (Based on Weight)
Up to 28 kg: £2.99
28.01 kg – 56 kg:£4.99
56.01 kg – 84 kg: £9.99
Above 84 kg: £19.99

3. Mainland UK Postage with Frozen Products

We offer dedicated shipping for frozen groceries across mainland UK with insulated cold-chain packaging.

Eligibility
Minimum Cart Value: £35

Estimated Delivery Time
Up to 2 business days

Frozen Delivery Charges (Including Frozen Packaging)
Up to 28 kg: £4.99
28.01 kg – 56 kg: £6.99
56.01 kg – 84 kg: £12.99
Above 84 kg: £19.99

Important Note
-Frozen products are securely packed using specialist insulated packaging
-This ensures freshness and temperature protection throughout transit
-Delivery timelines may vary depending on courier handling and destination

4. Guernsey Shipping

We also ship to Guernsey with reliable service.

Eligibility
Minimum Cart Value: £60

Delivery Time
Estimated delivery: Up to 5 working days

Shipping Charges (Based on Weight)
Up to 25 kg: £19.99
25.01 kg – 50 kg: £39.99
50.01 kg – 75 kg: £59.99
Above 75 kg: Up to £79.99

Additional Information

Delivery timelines are estimates and may vary due to external factors such as weather, courier delays, or high demand.
We strive to ensure all items are packed securely to maintain quality during transit.
For any delivery-related queries, please contact our support team.

Our Promise

At Vaigai Foods, we aim to bring London-level pricing, convenience, and quality right to your doorstep—so you don’t have to travel far for authentic Indian groceries.