Frequently Asked Questions
🍽️ What type of food do you serve?
We serve a variety of Turkish and Italian dishes, including grills, kebabs, shawarma, pizza, pasta, breakfast, pastries, desserts and more.
📍 Where are you located?
Two in One Turkish & Italian Restaurant is located in Kalba, UAE. Please check our website or contact us for the exact location.
🛵 Do you offer delivery?
Yes. We provide delivery within Kalba and selected nearby areas. Delivery availability and charges depend on your location.
⏱️ How long does delivery take?
The estimated delivery time is shown when ordering. It may vary because of traffic, weather, distance and busy periods.
🥡 Do you offer takeaway?
Yes. You can place an order for takeaway or delivery.
💳 What payment methods do you accept?
Available payment methods will be displayed during checkout. Please select your preferred option before confirming the order.
✏️ Can I change or cancel my order?
Orders may be changed or cancelled before preparation begins. Once preparation has started, changes or cancellations may not be possible.
📦 What should I do if an item is missing or incorrect?
Please contact us immediately after receiving your order. Photos of the food, packaging or receipt may be requested to review the issue.
💰 Can I receive a refund or replacement?
After reviewing the complaint, we may provide a replacement, store credit, partial refund or full refund, depending on the situation.
🥗 Do you accommodate food allergies?
Please inform us about any food allergies before ordering. Our kitchen handles common allergens, so complete allergen separation cannot be guaranteed.
📝 Can I add special instructions?
Yes. You can add special instructions when ordering. We will do our best to follow them, subject to ingredient availability and kitchen approval.
🎉 Do you accept large or group orders?
Yes. For large orders, events or group meals, please contact us in advance so we can confirm availability, preparation time and pricing.
📞 How can I contact you?
You can contact Two in One Turkish & Italian Restaurant – Kalba through the phone or WhatsApp number shown on our website.
Two in One — Turkish & Italian flavours, all in one place.