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FAQ

1. How do I order?
Weโ€™re a small home-based bakery that bakes in limited batches from Thursday to Saturday. Orders are on a preorder basis.

You can place your order via our online store: take.app/thewholebunchsg

For bulk or corporate orders, drop us a DM or email: thewholebunchsg@gmail.com

2. Whenโ€™s the order cut-off each week?
Pre-orders open monthly on the 1st at 12PM. Weekly pre-orders will be closed on Tuesdays, 11:59PM or earlier if sold out.

3. When will my order be delivered or ready for pickup?
Deliveries:
๐Ÿ“ฆ Thursday & Friday โ€” between 11am to 3pm

Self-pickup at Tampines St 71, 520721:
๐Ÿ“ Thursday & Friday โ€” 6PM to 8PM
๐Ÿ“ Saturday โ€” 10AM to 12PM

You can choose your preferred pickup time during checkout.

4. How much is delivery?
Delivery ranges from $8โ€“$10, depending on your distance from us (Tampines St 71, 520721). Your fee will be auto-calculated at checkout.

5. When is the banana loaf baked?
All our banana loaves are made to order โ€” baked fresh a day before your scheduled delivery or pickup day to ensure you get them at their best.

6. Can I cancel or change my order?
Sorry, we do not accept cancellations, changes, or refunds once payment is made.