📘 [Theo Tech] – Store Policy
1. Introduction
Welcome to Theo tech. By accessing or purchasing from our online store, you agree to comply with the terms, policies, and conditions stated below. Please read them carefully before making any purchase.
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2. Products and Availability
We offer a wide range of digital and physical books.
Availability is subject to stock levels and publisher distribution.
In case a book becomes unavailable after purchase, we will notify you promptly and provide a refund or replacement option.
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3. Pricing and Payments
All prices are listed in [Currency] and include applicable taxes unless stated otherwise.
We accept major payment methods including credit/debit cards, PayPal, and store gift cards.
Payment must be completed before order processing.
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4. Shipping and Delivery
Physical books: Orders are processed within 2–5 business days. Shipping time may vary by destination.
Digital books (eBooks): Delivered instantly via download link or email after payment confirmation.
We are not responsible for delivery delays caused by courier services or incorrect shipping details provided by the customer.
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5. Returns and Refunds
Digital Books: Due to the nature of digital content, eBook sales are final and non-refundable once the download link has been sent.
Physical Books: Can be returned within 7–14 days of delivery if they are damaged, defective, or incorrect.
To initiate a return, contact us at [support email] with your order number and a brief description of the issue.
Refunds will be processed within 5–10 business days after the returned item is received and inspected.
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6. Privacy Policy
Your personal information (such as name, email, and payment details) is used only for order processing and customer support.
We do not sell or share your data with third parties, except as required by law.
All transactions are encrypted and secured through trusted payment gateways.
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7. User Accounts
Customers may create an account to track orders and save preferences.
You are responsible for maintaining the confidentiality of your account credentials.
Any misuse or fraudulent activity may result in suspension or termination of your account.
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8. Copyright and Content Use
All content on our website, including book covers, descriptions, and digital products, is protected by copyright law.
Unauthorized reproduction, sharing, or resale of eBooks or content is strictly prohibited.
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9. Customer Support
For questions, feedback, or complaints, please contact our support team:
📧 calebboniface290@gmail.com
📞 +16463492770
⏰ Support hours: Monday–Friday, 9 AM – 6 PM [GMT+01]
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10. Changes to Policy
We reserve the right to update or modify this policy at any time. Changes will take effect immediately upon posting on our website.