Terms of service
SL Market Policy
1. Shipping Policy
Processing Time
Orders are processed within 1–2 business days. A tracking number will be sent once your order has shipped.
Delivery Time (South Africa)
• Main areas: 2–5 working days
• Outlying areas: 5–7 working days
Delivery Partners
We use trusted couriers such as The Courier Guy and Paxi.
Shipping Fees
Calculated at checkout based on your location. Orders over R6,000 qualify for free shipping.
2. Return & Exchange Policy
Return Conditions
You may return a product within 7 days of receiving it if:
• It is unworn, unused, and unopened
• It is in its original packaging
• You have proof of purchase
Non-returnable items:
• Opened or used fragrances
• Final sale items
Exchanges
We allow exchanges based on stock availability. You’ll be responsible for the return shipping fee unless the item was defective.
How to Request a Return
Email us at mabasaripfumelo80@gmail. com with your order number and reason for return. We’ll guide you through the next steps.
3. Refund Policy
Service Fee
All refunds are subject to a 5–15% service fee, depending on the item and payment method used.
Refund Processing Time
Refunds take 14–30 working days from the date we receive your return and approve it.
Refund Method
Approved refunds will be processed to your original payment method. You’ll receive an email confirmation once it’s done.
4. Privacy Policy
We only collect the information we need to process your order, keep in touch, and improve your experience. We do not sell or share your personal data with third parties.
We collect:
• Contact and shipping details
• Payment info (securely processed)
• Order history
For more details, please refer to our Privacy Policy.
5. Terms & Conditions
By shopping with SL Market, you agree to and are bound by these terms and conditions.
We reserve the right to:
• Refuse or cancel orders where necessary
• Update prices, products, and stock availability
• Change or update these policies at any time without prior notice
Please review our policies before making a purchase. Your continued use of our services means you accept these terms.
6. Contact Us
For help or questions, get in touch:
📧 mabasaripfumelo80@gmail.com
📞 +27 64 176-6006
Instagram: @strtlght_20
1. Shipping Policy
Processing Time
Orders are processed within 1–2 business days. A tracking number will be sent once your order has shipped.
Delivery Time (South Africa)
• Main areas: 2–5 working days
• Outlying areas: 5–7 working days
Delivery Partners
We use trusted couriers such as The Courier Guy and Paxi.
Shipping Fees
Calculated at checkout based on your location. Orders over R6,000 qualify for free shipping.
2. Return & Exchange Policy
Return Conditions
You may return a product within 7 days of receiving it if:
• It is unworn, unused, and unopened
• It is in its original packaging
• You have proof of purchase
Non-returnable items:
• Opened or used fragrances
• Final sale items
Exchanges
We allow exchanges based on stock availability. You’ll be responsible for the return shipping fee unless the item was defective.
How to Request a Return
Email us at mabasaripfumelo80@gmail. com with your order number and reason for return. We’ll guide you through the next steps.
3. Refund Policy
Service Fee
All refunds are subject to a 5–15% service fee, depending on the item and payment method used.
Refund Processing Time
Refunds take 14–30 working days from the date we receive your return and approve it.
Refund Method
Approved refunds will be processed to your original payment method. You’ll receive an email confirmation once it’s done.
4. Privacy Policy
We only collect the information we need to process your order, keep in touch, and improve your experience. We do not sell or share your personal data with third parties.
We collect:
• Contact and shipping details
• Payment info (securely processed)
• Order history
For more details, please refer to our Privacy Policy.
5. Terms & Conditions
By shopping with SL Market, you agree to and are bound by these terms and conditions.
We reserve the right to:
• Refuse or cancel orders where necessary
• Update prices, products, and stock availability
• Change or update these policies at any time without prior notice
Please review our policies before making a purchase. Your continued use of our services means you accept these terms.
6. Contact Us
For help or questions, get in touch:
📧 mabasaripfumelo80@gmail.com
📞 +27 64 176-6006
Instagram: @strtlght_20