What are your operating hours?
Our operating hours are from 11am to 6pm, Wednesday to Sunday, whilst online orders are open 24/7. If you’re contacting outside these hours, we’ll get back to you the next working day.
We will only be able to accommodate orders by self-collection or delivery based on the availability dates and time upon check-out. However, custom orders outside our operating days could be discussed on case-to-case basis.
Are items in-stock or pre-order?
All our bakes are made fresh upon order to ensure the best quality and taste. As such, we require a minimum of 2 days' lead time, with orders closing daily at 6PM.
Is LèLüLâ halal-certified and trained?
We do not have a Halal certification, however we are a Muslim-owned business. We are WSQ Food Safety & Hygiene (Level 3) and Diploma certified with over a decade years of experience in Culinary & Pastry.
Do you have a physical shop?
We are currently a home-based kitchen, operating via online store.
Is my order confirmed?
Orders are only confirmed after a successful payment received. You should receive an order invoice via Whatsapp or Email indicating your order status. (Note: TakeApp is our online store provider)
Do you take in custom orders?
However not stated online, Yes we actually do! Please WhatsApp us at +658824 5667 or email us at lelula.sg@gmail.com
Any Corporate/Bulk orders/Catering?
Please WhatsApp us at +658824 5667
or email us at lelula.sg@gmail.com