Privacy Policy
At O and A Wholesale, your privacy is important to us. We collect only the necessary information to process orders, communicate with customers, and improve our services.
Information We Collect: Name, phone number, email, delivery address, and payment details.
How We Use Your Data: To process orders, send updates, and respond to inquiries.
Data Protection: We ensure your personal data is stored securely and never shared with third parties without consent.
Terms of Service
By using our website or placing an order, you agree to the following:
Orders & Payments: Orders are confirmed once payment is received. We accept cash on delivery (COD), Airtel Money, and other approved payment methods.
Delivery: We deliver across Zambia. Delivery times may vary depending on location.
Returns & Refunds:
Products can be returned within 7 days of delivery if damaged or defective.
Refunds will be processed after inspection of the returned product.
Liability: We are not responsible for delays caused by courier services or circumstances beyond our control.
Changes: We reserve the right to update these terms and our privacy policy at any time.