Frequently Asked Questions (FAQ)
Frequently Asked Questions (FAQ) – O and A Wholesale
1️⃣ What payment options are available?
Cash on Delivery (COD) within Lusaka.
Mobile Money (Airtel Money, MTN Mobile Money).
Bank transfers (for large orders or outside Lusaka).
2️⃣ Do you deliver outside Lusaka?
Yes! We deliver countrywide. Delivery charges may vary depending on your location.
3️⃣ How long does delivery take?
Lusaka: 1–2 business days.
Other cities/towns: 2–5 business days depending on location.
4️⃣ Can I return or exchange a product?
Yes, returns or exchanges are accepted within 7 days of delivery for damaged or defective items.
Please contact us at 0777499217 or 0972857473 before returning any product.
5️⃣ How can I place an order?
Browse our visit our store.
Add items to your cart and send us your order via WhatsApp.
We will confirm your order and provide payment details if needed.
6️⃣ How can I contact customer support?
WhatsApp: 0777499217
Phone: 0972857473
Email: admin@oawholesale.com
1️⃣ What payment options are available?
Cash on Delivery (COD) within Lusaka.
Mobile Money (Airtel Money, MTN Mobile Money).
Bank transfers (for large orders or outside Lusaka).
2️⃣ Do you deliver outside Lusaka?
Yes! We deliver countrywide. Delivery charges may vary depending on your location.
3️⃣ How long does delivery take?
Lusaka: 1–2 business days.
Other cities/towns: 2–5 business days depending on location.
4️⃣ Can I return or exchange a product?
Yes, returns or exchanges are accepted within 7 days of delivery for damaged or defective items.
Please contact us at 0777499217 or 0972857473 before returning any product.
5️⃣ How can I place an order?
Browse our visit our store.
Add items to your cart and send us your order via WhatsApp.
We will confirm your order and provide payment details if needed.
6️⃣ How can I contact customer support?
WhatsApp: 0777499217
Phone: 0972857473
Email: admin@oawholesale.com