FAQs (Frequently Asked Questions)
1. How do I book a ride?
You can book a ride using our website. Simply select your pickup and drop-off points, choose your travel date and time, and confirm your booking. For assistance, our 24/7 support team is available via call or WhatsApp.
2. What amenities are available during the ride?
All our vehicles are equipped with free WiFi, charging ports, air conditioning, and a trailer for extra luggage — ensuring a comfortable and connected journey.
3. Can I book a ride in advance?
Yes, you can schedule your trip in advance through our booking platform. We recommend booking early during peak travel seasons such as school holidays, long weekends, Easter, and December holidays.
4. Is my booking confirmed once I pay?
Yes, once payment is made, you’ll receive a confirmation via email and SM with your ticket and trip details.
5. Do you offer private transport or group travel options?
Yes, we offer private or chatter transport services for individuals, families, businesses, and tourist groups who prefer exclusive travel arrangements.
6. Are your drivers trained and vetted?
Absolutely. All drivers go through a thorough background check, driving tests, and regular training to ensure safety, professionalism, and excellent customer service.
7. What if I need to cancel or reschedule my trip?
You can cancel or reschedule your booking through the app or by contacting customer service. Our cancellation policy allows changes up to 24 hours before departure.
8. Do you provide transport for corporate clients or events?
Yes, we offer tailored transport solutions for corporate clients, conferences, and events. Long-term contracts are also available.
9. What safety measures do you have in place?
We use GPS tracking, emergency alert systems, and real-time trip monitoring to keep passengers safe. Vehicles are regularly sanitized and maintained.
10. Do you deliver packages?
Yes, we provide secure package delivery services between Gauteng and Limpopo, with real-time tracking and signature confirmation.
You can book a ride using our website. Simply select your pickup and drop-off points, choose your travel date and time, and confirm your booking. For assistance, our 24/7 support team is available via call or WhatsApp.
2. What amenities are available during the ride?
All our vehicles are equipped with free WiFi, charging ports, air conditioning, and a trailer for extra luggage — ensuring a comfortable and connected journey.
3. Can I book a ride in advance?
Yes, you can schedule your trip in advance through our booking platform. We recommend booking early during peak travel seasons such as school holidays, long weekends, Easter, and December holidays.
4. Is my booking confirmed once I pay?
Yes, once payment is made, you’ll receive a confirmation via email and SM with your ticket and trip details.
5. Do you offer private transport or group travel options?
Yes, we offer private or chatter transport services for individuals, families, businesses, and tourist groups who prefer exclusive travel arrangements.
6. Are your drivers trained and vetted?
Absolutely. All drivers go through a thorough background check, driving tests, and regular training to ensure safety, professionalism, and excellent customer service.
7. What if I need to cancel or reschedule my trip?
You can cancel or reschedule your booking through the app or by contacting customer service. Our cancellation policy allows changes up to 24 hours before departure.
8. Do you provide transport for corporate clients or events?
Yes, we offer tailored transport solutions for corporate clients, conferences, and events. Long-term contracts are also available.
9. What safety measures do you have in place?
We use GPS tracking, emergency alert systems, and real-time trip monitoring to keep passengers safe. Vehicles are regularly sanitized and maintained.
10. Do you deliver packages?
Yes, we provide secure package delivery services between Gauteng and Limpopo, with real-time tracking and signature confirmation.