🌿 Muléva Store Policies

At Muléva, we value your trust and want your shopping experience to be simple, clear, and enjoyable. Please take a moment to review our store policies below.

🛍️ Orders & Processing

Orders are processed within 1–2 business days.

You will receive a WhatsApp confirmation once your order is shipped.

🚚 Delivery

Delivery Method: All orders are shipped via Zipmail (islandwide).

Delivery times may vary based on location, but typically take 1–3 business days after shipping.

A delivery fee will apply and will be confirmed before payment.

💳 Payments

We currently accept:
✔️ Bank Transfer
✔️ Lynk

Full payment is required before shipping.

🔄 Returns & Refunds

Due to the nature of skincare and personal care products, we cannot accept returns on opened items.

If your order arrives damaged, incomplete, or incorrect, please contact us within 3 days of receiving your order, and we’ll work with you to resolve it.

📞 Customer Support

If you have any questions about your order, please contact us at:
📧 Email: mulevaofficial@protonmail.com

📱 WhatsApp: +1 (658) 210-6378

Thank you for choosing Muléva — where self-care meets natural glow. 🌸