Frequently Asked Questions – KidzConnectSA
1. What age group is the curriculum designed for?
Our lessons are created for children aged 6 to 12 — perfect for children’s church, school devotionals, or home discipleship.
2. In what languages are the lessons available?
All our curriculum is available in English and Afrikaans. Just check the product title and description to choose the right version.
3. How do I receive my curriculum after payment?
Once your payment is done, you’ll receive an email invoice, and the download link will be right at the top of that invoice. If you entered your WhatsApp number at checkout, you may also receive the link there. All resources are digital and ready to use within minutes.
4. What if I don’t receive my download link?
Please check your spam or promotions folder first. If it’s not there, just WhatsApp or email us with your name and order details. We’ll resend it right away — we’re here to help!
5. What payment methods do you accept?
You can pay securely using:
• PayFast (Card or Instant EFT)
• Manual EFT (Bank details provided at checkout)
Make sure your WhatsApp number is correct to avoid any delays.
6. Can I print the lessons?
Yes! All lessons come in PDF format and are easy to print for use at church, school, or home.
7. Can I share the curriculum with others?
You may share it within your church or ministry team, but please don’t forward or resell the files. Every purchase supports the ongoing creation of children’s ministry resources.
8. Do you offer refunds?
Because our products are digital, we don’t offer refunds once the files have been sent. But if there’s a mistake or problem with your order, contact us — we’re always happy to help.
9. Can I preview the lessons before buying?
Yes! On our website, www.kidzconnectsa.com, you’ll find preview images of the first lesson from every series so you can choose with confidence.
Need more help?
Send us a WhatsApp or email — we’d love to assist you!
Our lessons are created for children aged 6 to 12 — perfect for children’s church, school devotionals, or home discipleship.
2. In what languages are the lessons available?
All our curriculum is available in English and Afrikaans. Just check the product title and description to choose the right version.
3. How do I receive my curriculum after payment?
Once your payment is done, you’ll receive an email invoice, and the download link will be right at the top of that invoice. If you entered your WhatsApp number at checkout, you may also receive the link there. All resources are digital and ready to use within minutes.
4. What if I don’t receive my download link?
Please check your spam or promotions folder first. If it’s not there, just WhatsApp or email us with your name and order details. We’ll resend it right away — we’re here to help!
5. What payment methods do you accept?
You can pay securely using:
• PayFast (Card or Instant EFT)
• Manual EFT (Bank details provided at checkout)
Make sure your WhatsApp number is correct to avoid any delays.
6. Can I print the lessons?
Yes! All lessons come in PDF format and are easy to print for use at church, school, or home.
7. Can I share the curriculum with others?
You may share it within your church or ministry team, but please don’t forward or resell the files. Every purchase supports the ongoing creation of children’s ministry resources.
8. Do you offer refunds?
Because our products are digital, we don’t offer refunds once the files have been sent. But if there’s a mistake or problem with your order, contact us — we’re always happy to help.
9. Can I preview the lessons before buying?
Yes! On our website, www.kidzconnectsa.com, you’ll find preview images of the first lesson from every series so you can choose with confidence.
Need more help?
Send us a WhatsApp or email — we’d love to assist you!