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Terms & Conditions – KidzConnectSA

KidzConnectSA – Terms and Conditions

By purchasing from KidzConnectSA, you agree to the following terms and conditions. Please read them carefully before placing your order.

1. Supplier Information

KidzConnectSA is operated by LWJ Kotze, trading as KidzConnectSA (Sole Proprietor)

Business Postal Address:
PostNet Suite #0157
Private Bag X025
Lynnwood Ridge
Pretoria, Gauteng, 0040
South Africa
We do not offer walk-in service at this address.

Email: orders@kidzconnectsa.com
WhatsApp: +27 64 764 9072
Website: www.kidzconnectsa.com

2. Product Format

All products are delivered as digital downloads in PDF format.
No physical items will be shipped.

3. Delivery

After your payment is confirmed, you will receive an invoice with your download link via email.
Delivery is usually instant but may take up to 24 hours, depending on the payment method and confirmation process.
Please ensure your email address is correct when placing your order.

4. Payment Options

We accept the following payment methods:

* PayFast (Credit/Debit Card or Instant EFT)
* Manual EFT (Bank details provided at checkout)
* PayPal (for international customers or upon request)

Orders are processed only once payment is received and confirmed.

5. Usage Rights

All content is protected by copyright and is intended for personal or internal ministry use only.

You may:

* Print and use the material within your own church, school, or ministry
* Share with your team or co-teachers

You may not:

* Resell, forward, or distribute the files to others
* Post the content publicly online
* Edit or rebrand the material as your own

6. Pricing and VAT

All prices listed on our website are final and include no additional taxes.

7. Cooling-Off Period (ECTA Exemption)

In accordance with Section 42(2)(f) of the Electronic Communications and Transactions Act, 2002, digital content is exempt from the 7-day cooling-off period once the download link has been accessed.

Therefore, cancellations or returns are not applicable after access.

8. Refund Policy

Due to the nature of digital goods:

* No refunds will be issued once the download link has been sent and accessed.
* If you accidentally ordered the wrong product or encounter any issue, please contact us — we’re happy to assist.

9. Language Availability

Most of our local resources are available in English and Afrikaans.
Our international partner resources are available in English only and are specially priced for Southern Africa.

10. Privacy & Data Protection

We are committed to protecting your personal information in line with the Protection of Personal Information Act (POPIA).

* We collect your name, email address, and order details to process your purchase and send updates about new resources and offers.
* This information is stored securely through our website and email marketing platform.
* We will never share your data with third parties.
* You may unsubscribe from marketing emails at any time using the link provided.

11. Changes to Terms

These terms may be updated without prior notice. The current version will always be available at www.kidzconnectsa.com.
By placing an order, you agree to the terms in effect at the time of your purchase.

📩 For questions or assistance, please contact us at:
orders@kidzconnectsa.com or WhatsApp +27 64 764 9072