Terms and Conditions

Welcome To The Jhakaas Bus Holidays Mobile Application ("App") Operated by Etiben Group. Etiben Group Has Been Engaged in The Tourism Sector for A Long Time. By Using Our App, You Agree to Be Bound by These Terms and Conditions ("Terms"). Please Read These Carefully Before Using Our Services.

1. Acceptance of Terms

By Downloading, Installing, Accessing or Using the Jhakaas Bus Holidays App, You Agree to These Terms, Our Privacy Policy
And All Applicable Laws and Regulations. If You Do Not Agree to Any Part of These Terms,
You Should Not Use Our App.

2. Services Provided

The Jhakaas Bus Holidays App Offers the Following Features to Its Users:

● Tour Packages: Browse and Book the Best Designed and Customized Tour Packages to Various Destinations.
● Travel Transportation: Book Transportation Services Including Bus, Car and Other Vehicle Rentals.
● Bus Ticket Booking: Search and Book Bus Tickets for Different Routes, Timetables and Availability.
● Travel Loans: Apply for and Manage Travel Financing Options (Through Third-Party Partners).
● Travel Insurance: Find Information About and Purchase Travel Insurance Policies (Through Third-Party Partners).
● Exclusivity Widget: Get Help Planning and Booking Exclusive Wedding Packages and Related Services.
● Corporate: Book Customized Solutions for Business Travel and Corporate Events.
● Manage Existing Bookings.
● Receive Updates and Notifications Related to Bookings and Services.
● Get Access to Customer Support.

3. User Accounts

● Registration: To Access Some of the App's Features, You May Need to Register an Account. You Agree to Provide Accurate, Current and Complete Information During the Registration Process and To Update It to Keep It Accurate, Current and Complete.
● Account Security: You Are Responsible for Maintaining the Confidentiality of Your Account Password and for All Activities That Occur Under Your Account. You Agree to Immediately Notify Jhakaas Bus Holidays of Any Unauthorized Use of Your Account.
● Eligibility: You Must Be At Least 18 Years of Age to Create an Account and Make Bookings Through the App.

4. Banking and Payments
● Accuracy Of Information: When Making a Booking, It Is Your Responsibility to Ensure That All Information Provided Is Accurate, Including Passenger Names, Contact Information, Dates and Times.
Jhakaas Bus Holidays Will Not Be Liable for Any Issues Arising from Incorrect Information Provided by the User.
● Pricing: All Prices Displayed on the App Are in Indian Rupees (INR) Unless Otherwise Stated and Are Subject to Change Without Prior Notice. Prices Are Inclusive of Applicable Taxes, But Additional Charges (E.G. Convenience Fee, Payment Gateway Charges) May Apply, Which Will Be Clearly Displayed Before Confirming Your Booking.
● Payment: Payment Can Be Made Through Various Methods Available On The App. You Agree To Abide By The Terms And Conditions Of Your Chosen Payment Provider.
● Confirmed: Booking Will Be Considered Confirmed Only When Payment Is Successful And Confirmation Message/Ticket Is Received From Jhakaas Bus Holidays.

5. Cancellation, Refunds And Amendments
● Cancellation Policy: Cancellation Policies Vary Depending On The Bus Provider, Trust Transport Provider, Bus Operator And The Specific Service You Have Booked. The Cancellation Policy Applicable To Your Booking Will Be Detailed At The Time Of Booking And Displayed On Your Ticket/Contract.
● Refunds: If Applicable, Refunds Will Be Processed in Accordance with the Cancellation Policy and May Take a Few Business Days to Reflect in Your Account. Convenience Fees and Other Non-Refundable Charges Are Non-Refundable.
● Amendments: Service Amendments (Date Change, Passenger Name Change) Are Subject to the Respective Service Provider's Policies and Availability. Additional Charges May Apply.

6. User Conduct
You Agree Not to Use This App for Any Illegal Purpose or in Any Way
That Could Harm Jhakaas Bus Holidays, Its Users or Any Third Party. Prohibited
Conduct Includes, But Is Not Limited To, The Following:

● Attempting To Gain Unauthorized Access To The App Or Its Related Systems.
● Interfering With The Proper Operation Of The App.
● Posting Or Transmitting Any Unlawful, Threatening, Abusive, Defamatory Or Obscene Material.
● Using The App To Send Unsolicited Commercial Communications.

7. Intellectual Property
All Content on the Jhakas Bus Holidays App, Including Text, Graphics, Logos, Icons, Images, Audio Clips, Digital Downloads and Software, Is the Property of Etiben Group or Its Content Providers and Is Protected by Indian and International Copyright Laws.

8. Disclaimer And Limitation of Liability

● On An "As Is" Basis: The App and Its Services Are Provided on an "As Is" And "As Available" Basis, Without Warranty of any Kind, Whether Express or Implied.
● Service Provider Responsibility: Jhakaas Bus Holidays Acts as an Intermediary Between Users and Various Service Providers (Such As Bus Operators, Train Operators, Insurance Companies, Loan Providers). Although We Strive to Provide Reliable Services, We Are Not Responsible for Any Personal Injury, Death, Property Damage or Other Losses or Expenses Resulting from the Acts, Errors, Omissions, Representations, Warranties, Breaches or Negligence of Any Service Provider.