Shipping Policy
Thank you for shopping with It’s Homey! We are committed to providing you with a smooth and efficient shipping experience. Please review our shipping policy below for important details regarding your order.
Order Processing Time
- Orders are typically processed within 1-3 business days (Monday through Friday, excluding holidays) after payment is received.
- During peak seasons or promotional periods, processing times may extend by an additional 1-2 business days.
Shipping Options and Delivery Times
- Standard Shipping: Estimated delivery within 2-3 business days after your order has been processed.
- Expedited Shipping: Estimated delivery within 1 business day after your order has been processed.
- Delivery times may vary depending on your location and carrier availability.
We deliver via Knutsford Express to ensure a safe and reliable delivery experience. Packages are sent to the Knutsford location closest to you for convenient pickup.
Shipping Rates
- Shipping rates are calculated based on the weight, dimensions, and destination of your order. The total shipping cost will be displayed at checkout.
- Free standard shipping is available for orders over $10,000 JMD (before taxes and after discounts).
Order Tracking
- Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to track your package in real-time.
- If you do not receive your tracking information within 2 business days of placing your order, please contact us at itshomeyy@gmail.com.
Shipping Restrictions
- We currently ship ONLY within Jamaica at the moment.
- We do not ship to P.O. Boxes or APO/FPO addresses.
Lost, Stolen, or Damaged Packages
- It’s Homey is not responsible for packages lost or stolen after delivery. Please ensure that your shipping address is secure.
- If your package is damaged during transit, contact us at itshomeyy@gmail.com within 7 days of delivery. Include your order number and photos of the damage for assistance.
Address Changes
- Please ensure your shipping address is accurate before completing your order. Address changes cannot be made once your order has been processed.
Contact Us If you have any questions or concerns about your shipment, please reach out to us at itshomeyy@gmail.com. We’re here to help!
Thank you for choosing It’s Homey! We appreciate your business and look forward to serving you again.
Updated: January 13, 2024, 9:40am
Order Processing Time
- Orders are typically processed within 1-3 business days (Monday through Friday, excluding holidays) after payment is received.
- During peak seasons or promotional periods, processing times may extend by an additional 1-2 business days.
Shipping Options and Delivery Times
- Standard Shipping: Estimated delivery within 2-3 business days after your order has been processed.
- Expedited Shipping: Estimated delivery within 1 business day after your order has been processed.
- Delivery times may vary depending on your location and carrier availability.
We deliver via Knutsford Express to ensure a safe and reliable delivery experience. Packages are sent to the Knutsford location closest to you for convenient pickup.
Shipping Rates
- Shipping rates are calculated based on the weight, dimensions, and destination of your order. The total shipping cost will be displayed at checkout.
- Free standard shipping is available for orders over $10,000 JMD (before taxes and after discounts).
Order Tracking
- Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to track your package in real-time.
- If you do not receive your tracking information within 2 business days of placing your order, please contact us at itshomeyy@gmail.com.
Shipping Restrictions
- We currently ship ONLY within Jamaica at the moment.
- We do not ship to P.O. Boxes or APO/FPO addresses.
Lost, Stolen, or Damaged Packages
- It’s Homey is not responsible for packages lost or stolen after delivery. Please ensure that your shipping address is secure.
- If your package is damaged during transit, contact us at itshomeyy@gmail.com within 7 days of delivery. Include your order number and photos of the damage for assistance.
Address Changes
- Please ensure your shipping address is accurate before completing your order. Address changes cannot be made once your order has been processed.
Contact Us If you have any questions or concerns about your shipment, please reach out to us at itshomeyy@gmail.com. We’re here to help!
Thank you for choosing It’s Homey! We appreciate your business and look forward to serving you again.
Updated: January 13, 2024, 9:40am