At Health Shop Lebanon, we are committed to transparency, quality, and customer satisfaction. Please review our policies carefully before placing an order.
1. Product Authenticity & Quality
• All products are 100% original vitamins and dietary supplements imported from the United States
• We source exclusively from trusted suppliers and authorized distributors
• All items are delivered sealed and in their original packaging
• We ensure proper storage conditions to maintain product quality and effectiveness
2. Usage & Medical Disclaimer
• Our products are dietary supplements, not medical treatments
• Supplements are not intended to diagnose, treat, cure, or prevent any disease
• Always read product labels and follow usage instructions carefully
• Consult a healthcare professional before use if you are:
• Pregnant or nursing
• Taking medication
• Managing a medical condition
• Health Shop Lebanon is not responsible for misuse or failure to follow recommended usage
3. Orders & Payments
• All orders are subject to product availability
• Prices are clearly listed and may be updated without prior notice
• Orders are confirmed only after successful payment or verification
• We reserve the right to cancel or refuse orders in cases of:
• Suspected fraud
• Pricing errors
• Product unavailability
4. Shipping & Delivery
• We deliver across Lebanon through reliable courier partners
• Estimated delivery time: 1–3 business days (may vary depending on location)
• Customers are responsible for providing accurate contact and delivery details
• You will receive a confirmation message once your order is placed, along with updates as it is shipped
5. Returns & Exchanges
Due to the nature of health and wellness products:
• Opened or used items cannot be returned or exchanged for safety and hygiene reasons
• Returns or exchanges are accepted only if the product is:
• Damaged
• Defective
• Incorrect
To request a return:
• Contact us within 24 hours of delivery
• Provide clear photos and order details
Approved cases will be resolved through:
• Product replacement, or
• Store credit (at our discretion)
6. Cancellations
• Orders may be canceled before shipment confirmation.
• Once an order has been shipped, cancellation is no longer possible.
7. Limitation of Liability
Health Shop Lebanon is not liable for:
• Individual reactions or sensitivities to supplements
• Improper storage or misuse after delivery
• Delays or losses beyond our control
All products are used at the customer’s own discretion and responsibility.
8. Privacy & Data Protection
• Customer information is handled with strict confidentiality
• Data is used only to:
• Process orders
• Improve services
• Communicate with customers
• We do not sell, trade, or share personal data with third parties