FAQ
1. Are your products original?
Yes. All products sold on Healthshop are 100% original vitamins and dietary supplements imported from the United States. We work only with trusted suppliers to ensure authenticity, quality, and safety.
2. Are the supplements FDA approved?
Our products are manufactured in facilities that follow FDA regulations and Good Manufacturing Practices (GMP).
Please note that dietary supplements are regulated as food products in the U.S., not as medications.
3. How do I know which supplement is right for me?
We recommend reading the product descriptions carefully and consulting a healthcare professional before starting any supplement, especially if you have a medical condition, are pregnant, or are taking medication.
4. Do you ship across Lebanon?
Yes, we deliver to all regions in Lebanon through reliable courier partners.
5. How long does delivery take?
Delivery usually takes 2–4 business days, depending on your location.
Delays may occur due to external factors beyond our control.
6. Can I return or exchange a product?
For safety and hygiene reasons, opened or used products cannot be returned.
Returns or exchanges are accepted only if:
The product is damaged
The wrong item was delivered
You must contact us within 24 hours of receiving your order with photos and order details.
7. How should I store my supplements?
Store supplements in a cool, dry place, away from direct sunlight and heat. Always keep them out of reach of children and follow storage instructions on the label.
8. Are there any side effects?
Individual reactions may vary. Always follow the recommended dosage and discontinue use if you experience any discomfort. Consult a healthcare professional if needed.
9. Can I cancel my order?
Orders can be canceled before shipment confirmation.
Once an order has been shipped, cancellations are no longer possible.
10. What payment methods do you accept?
Available payment methods are displayed at checkout. All transactions are handled securely.
11. How can I contact you?
Reach out to us directly on:
WhatsApp: +961 76 622 445
We’re here to help with anything you need.
Yes. All products sold on Healthshop are 100% original vitamins and dietary supplements imported from the United States. We work only with trusted suppliers to ensure authenticity, quality, and safety.
2. Are the supplements FDA approved?
Our products are manufactured in facilities that follow FDA regulations and Good Manufacturing Practices (GMP).
Please note that dietary supplements are regulated as food products in the U.S., not as medications.
3. How do I know which supplement is right for me?
We recommend reading the product descriptions carefully and consulting a healthcare professional before starting any supplement, especially if you have a medical condition, are pregnant, or are taking medication.
4. Do you ship across Lebanon?
Yes, we deliver to all regions in Lebanon through reliable courier partners.
5. How long does delivery take?
Delivery usually takes 2–4 business days, depending on your location.
Delays may occur due to external factors beyond our control.
6. Can I return or exchange a product?
For safety and hygiene reasons, opened or used products cannot be returned.
Returns or exchanges are accepted only if:
The product is damaged
The wrong item was delivered
You must contact us within 24 hours of receiving your order with photos and order details.
7. How should I store my supplements?
Store supplements in a cool, dry place, away from direct sunlight and heat. Always keep them out of reach of children and follow storage instructions on the label.
8. Are there any side effects?
Individual reactions may vary. Always follow the recommended dosage and discontinue use if you experience any discomfort. Consult a healthcare professional if needed.
9. Can I cancel my order?
Orders can be canceled before shipment confirmation.
Once an order has been shipped, cancellations are no longer possible.
10. What payment methods do you accept?
Available payment methods are displayed at checkout. All transactions are handled securely.
11. How can I contact you?
Reach out to us directly on:
WhatsApp: +961 76 622 445
We’re here to help with anything you need.