Policy
Company Policy – FvlFiLL Company Limited
1. Customer Satisfaction
FvlFiLL is committed to delivering a reliable, efficient, and professional shopping experience. We ensure all products sold match the description and are delivered in a timely manner.
2. Order Processing & Delivery
Orders are processed upon confirmation of payment. Deliveries are conducted promptly within designated delivery zones, primarily Portmore and surrounding areas. Delivery timelines and fees will be clearly communicated at checkout.
3. Returns & Refunds
We accept returns on defective or incorrect items within 3 days of delivery. Products must be unused and in original packaging. Refunds or exchanges will be processed once the item is returned and inspected. Certain items, such as perishable goods and personal care products, are non-returnable unless damaged on arrival.
4. Payment Policy
All orders must be paid in full at the time of delivery via approved payment methods. FvlFill reserves the right to update payment options to ensure secure and flexible transactions.
5. Privacy & Data Protection
We are committed to protecting customer data. Personal information collected during transactions is used solely for order processing, delivery, and service improvements. We do not sell or share customer information with third parties.
6. Product Availability
All items are subject to availability. In the event of stockouts, customers will be notified promptly and offered an alternative item, refund, or delayed delivery option.
7. Code of Conduct
We expect respectful communication between our team and customers. Any form of abuse or inappropriate behavior may result in service refusal.
1. Customer Satisfaction
FvlFiLL is committed to delivering a reliable, efficient, and professional shopping experience. We ensure all products sold match the description and are delivered in a timely manner.
2. Order Processing & Delivery
Orders are processed upon confirmation of payment. Deliveries are conducted promptly within designated delivery zones, primarily Portmore and surrounding areas. Delivery timelines and fees will be clearly communicated at checkout.
3. Returns & Refunds
We accept returns on defective or incorrect items within 3 days of delivery. Products must be unused and in original packaging. Refunds or exchanges will be processed once the item is returned and inspected. Certain items, such as perishable goods and personal care products, are non-returnable unless damaged on arrival.
4. Payment Policy
All orders must be paid in full at the time of delivery via approved payment methods. FvlFill reserves the right to update payment options to ensure secure and flexible transactions.
5. Privacy & Data Protection
We are committed to protecting customer data. Personal information collected during transactions is used solely for order processing, delivery, and service improvements. We do not sell or share customer information with third parties.
6. Product Availability
All items are subject to availability. In the event of stockouts, customers will be notified promptly and offered an alternative item, refund, or delayed delivery option.
7. Code of Conduct
We expect respectful communication between our team and customers. Any form of abuse or inappropriate behavior may result in service refusal.