Questions? We've Got You.
Frequently Asked Questions
When are deliveries made?
We deliver every Monday between 9:00 AM and 4:00 PM.
Do you offer vegetarian or vegan options?
Yes.
We offer both vegetarian and vegan options across selected meals and products. Availability may vary, so simply browse our menu or get in touch if you need assistance choosing the right option.
Can I customise my meals or bowls?
Our meals are thoughtfully designed by our team to provide balanced nutrition and flavour, so individual meal customisations are not available.
If you have a special dietary requirement or request, feel free to contact us. While we can't guarantee changes, we'll always do our best to see how we can accommodate you.
Can I build my own meal box?
Our meal boxes are curated and cannot be mixed and matched.
If you're looking for something specific or have unique requirements, send us a WhatsApp message and we'll gladly see whether we can assist.
Can I customise Pantry items or create my own pantry box?
Our pantry products are sold as listed and are not available as custom combinations.
For larger orders or special requests, you're welcome to reach out to us and we'll see how we can accommodate you where possible.
When can I place an order?
Orders can be placed throughout the week.
To receive your meals for the upcoming Monday delivery, please ensure your order is placed before our weekly order cut-off.
Does my monthly subscription have to start at the beginning of the month?
Not at all.
You can join our Monthly Subscription at any time.
Your subscription simply runs over a four-week cycle, beginning with your first scheduled delivery. For example, if you place your order this week for next Monday's delivery, that Monday becomes Week One of your subscription.
What happens if I'm away for a week?
No problem.
If you're travelling, on leave, or unavailable to receive your delivery, simply let us know in advance. Your subscription won't be forfeited—it will roll over to the following week so you never lose a week's meals.
Can I pause my subscription?
Yes.
We understand that life happens. Simply notify us before your weekly cut-off, and we'll pause your subscription and resume it on the agreed date.
How long do the meals stay fresh?
Our meals are freshly prepared and are designed to be refrigerated upon delivery.
Each product can last up to 5-7 days aslong as they are stored in a cold fridge and sealed accordingly.
Are your meals freshly prepared?
Absolutely.
Every meal is prepared fresh using quality ingredients before each weekly delivery. We never mass-produce weeks in advance, because freshness is at the heart of what we do.
How should I store my meals?
Please refrigerate your meals as soon as they are delivered.
Keeping them chilled ensures maximum freshness and food quality throughout the week.
What if I receive the wrong item or something is missing?
Although we take great care when packing every order, mistakes can occasionally happen.
If there's an issue with your order, please contact us within 24 hours of delivery and we'll work with you to resolve it as quickly as possible.
Can I return my meals?
Because our meals are freshly prepared and perishable, we cannot accept returns.
If you experience a genuine issue with your order, we'll review it on a case-by-case basis and work towards a fair solution.
What payment methods do you accept?
We accept the payment methods available during checkout on our website, making it simple and secure to place your order.
Do you cater for corporate orders or events?
Yes.
We love working with businesses, gyms, wellness events, offices, and corporate teams. If you're looking for healthy catering or larger quantities, we'd love to hear from you.
Do you offer gift vouchers?
Yes. Contact us via whatsapp or email to purchase
I have food allergies or dietary requirements. What should I do?
Please contact us before placing your order.
We'll gladly advise whether any of our products are suitable for your dietary needs. While we do our best to accommodate customers, we cannot guarantee complete allergen-free preparation.
How do I contact Daily Bowl Co.?
The quickest way to reach us is via WhatsApp or email ( dailybowlco@gmail.com )
We're always happy to assist with orders, subscriptions, deliveries, or any questions you may have.
Still have a question?
We're here to help.
If you can't find the answer you're looking for, simply get in touch with our team and we'll be happy to assist.
When are deliveries made?
We deliver every Monday between 9:00 AM and 4:00 PM.
Do you offer vegetarian or vegan options?
Yes.
We offer both vegetarian and vegan options across selected meals and products. Availability may vary, so simply browse our menu or get in touch if you need assistance choosing the right option.
Can I customise my meals or bowls?
Our meals are thoughtfully designed by our team to provide balanced nutrition and flavour, so individual meal customisations are not available.
If you have a special dietary requirement or request, feel free to contact us. While we can't guarantee changes, we'll always do our best to see how we can accommodate you.
Can I build my own meal box?
Our meal boxes are curated and cannot be mixed and matched.
If you're looking for something specific or have unique requirements, send us a WhatsApp message and we'll gladly see whether we can assist.
Can I customise Pantry items or create my own pantry box?
Our pantry products are sold as listed and are not available as custom combinations.
For larger orders or special requests, you're welcome to reach out to us and we'll see how we can accommodate you where possible.
When can I place an order?
Orders can be placed throughout the week.
To receive your meals for the upcoming Monday delivery, please ensure your order is placed before our weekly order cut-off.
Does my monthly subscription have to start at the beginning of the month?
Not at all.
You can join our Monthly Subscription at any time.
Your subscription simply runs over a four-week cycle, beginning with your first scheduled delivery. For example, if you place your order this week for next Monday's delivery, that Monday becomes Week One of your subscription.
What happens if I'm away for a week?
No problem.
If you're travelling, on leave, or unavailable to receive your delivery, simply let us know in advance. Your subscription won't be forfeited—it will roll over to the following week so you never lose a week's meals.
Can I pause my subscription?
Yes.
We understand that life happens. Simply notify us before your weekly cut-off, and we'll pause your subscription and resume it on the agreed date.
How long do the meals stay fresh?
Our meals are freshly prepared and are designed to be refrigerated upon delivery.
Each product can last up to 5-7 days aslong as they are stored in a cold fridge and sealed accordingly.
Are your meals freshly prepared?
Absolutely.
Every meal is prepared fresh using quality ingredients before each weekly delivery. We never mass-produce weeks in advance, because freshness is at the heart of what we do.
How should I store my meals?
Please refrigerate your meals as soon as they are delivered.
Keeping them chilled ensures maximum freshness and food quality throughout the week.
What if I receive the wrong item or something is missing?
Although we take great care when packing every order, mistakes can occasionally happen.
If there's an issue with your order, please contact us within 24 hours of delivery and we'll work with you to resolve it as quickly as possible.
Can I return my meals?
Because our meals are freshly prepared and perishable, we cannot accept returns.
If you experience a genuine issue with your order, we'll review it on a case-by-case basis and work towards a fair solution.
What payment methods do you accept?
We accept the payment methods available during checkout on our website, making it simple and secure to place your order.
Do you cater for corporate orders or events?
Yes.
We love working with businesses, gyms, wellness events, offices, and corporate teams. If you're looking for healthy catering or larger quantities, we'd love to hear from you.
Do you offer gift vouchers?
Yes. Contact us via whatsapp or email to purchase
I have food allergies or dietary requirements. What should I do?
Please contact us before placing your order.
We'll gladly advise whether any of our products are suitable for your dietary needs. While we do our best to accommodate customers, we cannot guarantee complete allergen-free preparation.
How do I contact Daily Bowl Co.?
The quickest way to reach us is via WhatsApp or email ( dailybowlco@gmail.com )
We're always happy to assist with orders, subscriptions, deliveries, or any questions you may have.
Still have a question?
We're here to help.
If you can't find the answer you're looking for, simply get in touch with our team and we'll be happy to assist.