Padala & Pasabuy Service (Pinas to Romania)

Bringing Your Favourites Home

What services do you offer?

We offer: • FREE Personal Shopper Service
• Personal Belongings & Gifts
• Document Shipping
• Packages from Family & Friends

Whether you need us to purchase items for you in the Philippines or your family wishes to send a package to Romania, we can help.

How much does shipping cost?

Shipping starts from 160 RON per kilogram with a minimum charge of 1 kilogram.

The rate includes: • International shipping
• Customs documentation assistance
• Taxes and customs processing fees*
• Door-to-door delivery within Romania
• Package handling and consolidation
• FREE Personal Shopper Service

No hidden fees or surprise charges.

Do you offer discounts for larger shipments?

Yes.

• 5 KG+ → 5% OFF
• 10 KG+ → 10% OFF
• 15 KG+ → 15% OFF

Ideal for family shipments, group orders, and larger packages.

How long does delivery take?

Estimated transit time is 5–7 working days after departure from the Philippines.

Transit times may vary due to: • Customs processing
• Flight schedules
• Weather conditions
• Public holidays
• Peak shipping periods

Delivery times are estimates and cannot be guaranteed.

Can you buy items for me in the Philippines?

Yes.

Our Personal Shopper Service is completely free.

Simply send us your shopping list or product links from: • Shopee
• Lazada
• Watsons
• Mercury Drug
• Department Stores
• Local Stores and Supermarkets

We shop, we pack, and we deliver.

Can my family send gifts or personal belongings?

Yes.

Family and friends may send: • Gifts
• Clothing and footwear
• Toys and baby items
• Household items
• Care packages
• Personal belongings
• Other non-restricted items

Packages can be sent directly to our designated drop-off location in the Philippines.

Can I send documents?

Yes, we accept non-restricted documents including: • Birth Certificates
• Marriage Certificates
• School Records and Transcripts
• Government Documents
• Business Documents
• Other important paperwork

Please note that this is not an express or urgent document service and is not recommended for embassy appointments, visa deadlines, court hearings, or other time-sensitive requirements.

How is shipping weight calculated?

Shipping charges are based on actual weight or volumetric weight, whichever is higher.

This mainly applies to bulky but lightweight items.

Examples include: • Pillows
• Large toys
• Baby strollers
• Shoe boxes
• Oversized packages

Are taxes included?

Yes.

Taxes and customs processing fees are included in our service fee unless otherwise stated.

What items are not accepted?

We cannot accept: • Fresh food products
• Frozen food products
• Flammable materials
• Hazardous chemicals
• Illegal or prohibited items
• Items restricted by customs regulations or airline policies

If you are unsure whether an item can be shipped, please contact us before purchasing or sending it.

What happens if customs holds my shipment?

All shipments are subject to inspection and approval by Romanian Customs authorities.

While BessieMart assists with customs documentation and processing, customs inspections, delays, additional duties, taxes, import restrictions, confiscation, or other requirements imposed by customs authorities remain outside our control.

For customer-supplied shipments, customers are responsible for ensuring that their items do not contain prohibited or restricted goods.

Please note that customs clearance and import approval cannot be guaranteed, as customs decisions are made solely by the relevant authorities.

BessieMart cannot be held responsible for customs delays, inspections, additional charges, or refusal of entry imposed by customs authorities.

Where is the drop-off location in the Philippines?

Our designated drop-off location is located in:

San Jose del Monte, Bulacan, Philippines

Packages may be sent via: • LBC Express
• J&T Express
• JRS Express
• Flash Express
• Lalamove
• Other local courier providers

BessieMart

Bringing Your Favourites Home 🇵🇭➡️🇷🇴

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