Consumer Data Privacy & Payment Security Policy
Deliver It – Consumer Data Privacy & Payment Security Policy
1. Purpose
Deliver It is committed to protecting the privacy, confidentiality, and security of our customers’ personal and payment information.
This policy outlines how we collect, store, use, and protect customer data when using our food delivery platform, website, or any affiliated services.
2. Information We Collect
When you use Deliver It’s services, we may collect the following types of information:
a. Personal Information
Full name
Delivery address
Email address
Phone number
Order history and preferences
b. Payment Information
Payment method (e.g., debit or credit card details, mobile payment reference)
Billing address
Transaction records
c. Technical Information
Device information (mobile or desktop) IP address and location data (for delivery and fraud prevention) Browser type and usage statistics
3. How We Use Your Information
Deliver It collects and processes customer information solely for legitimate business purposes, including:
To process and deliver your food orders
To verify identity and confirm payments securely
To communicate updates about your order or account
To improve our services and delivery performance. To comply with applicable laws and financial regulations we do not sell, rent, or trade your personal information to third parties.
4. Data Sharing & Disclosure
Deliver It may share limited data only when necessary and under strict confidentiality:
With partner restaurants to fulfill orders with delivery riders to complete deliveries (name, address, and order details only)
With payment processors (e.g., Fygaro, First Atlantic Commerce, or other PCI-compliant gateways) to process card payments securely
With law enforcement or regulatory authorities if required by law
All third-party partners are required to handle your information in compliance with data protection and PCI DSS standards.
5. Data Storage & Retention
Personal data is stored on secure, encrypted servers.
Payment information is not stored by Deliver It — it is handled directly by our certified payment gateway provider, which complies with PCI DSS (Payment Card Industry Data Security Standard) Level 1.
We retain non-sensitive data (such as order records and contact details) only as long as required for operational, legal, or accounting purposes.
6. Method of Transaction Security
Deliver It’s online payment process is designed with multiple layers of security to protect cardholder data:
a. PCI DSS Compliance
All online transactions are processed through a PCI DSS Level 1 certified payment gateway, ensuring compliance with global payment security standards.
b. Data Encryption (SSL/TLS)
Our ordering system uses Secure Socket Layer (SSL) or Transport Layer Security (TLS) encryption protocols to protect data transmitted between the user’s device, our servers, and the payment processor.
c. Tokenization
Cardholder details are converted into secure, one-time tokens during payment processing. Deliver It does not store or retain full credit or debit card numbers on our systems.
d. Fraud & Risk Monitoring
All transactions are subject to real-time fraud detection and verification through the payment gateway. Suspicious activity triggers automated reviews or temporary holds.
e. Access Controls
Access to customer or transaction data is restricted to authorized personnel only and monitored through secure login authentication and audit logs.
7. Customer Rights
Customers have the right to: Request access to their personal data. Request correction of inaccurate or outdated information. Request deletion of personal data (where legally permissible). Withdraw consent for marketing communications at any time. Requests can be made by contacting our support team (see Section 10 below).
8. Cookies & Tracking
Deliver It may use cookies to enhance user experience and analyze platform performance. Cookies help us remember your preferences and improve delivery recommendations. You may disable cookies through your browser settings at any time, though some features may not function properly.
9. Policy Updates
Deliver It reserves the right to update this policy periodically to reflect new technologies, security measures, or legal requirements.
All updates will be posted on our official website and ordering platforms.
10. Contact Us
If you have any questions about this policy or need assistance with your data:
📧 Email:Deliveritbb@gmail.com
📞 WhatsApp: +1 (246) 288-6482
Deliver It – Barbados
Office Hours: Monday – Saturday, 9 AM – 6 PM
1. Purpose
Deliver It is committed to protecting the privacy, confidentiality, and security of our customers’ personal and payment information.
This policy outlines how we collect, store, use, and protect customer data when using our food delivery platform, website, or any affiliated services.
2. Information We Collect
When you use Deliver It’s services, we may collect the following types of information:
a. Personal Information
Full name
Delivery address
Email address
Phone number
Order history and preferences
b. Payment Information
Payment method (e.g., debit or credit card details, mobile payment reference)
Billing address
Transaction records
c. Technical Information
Device information (mobile or desktop) IP address and location data (for delivery and fraud prevention) Browser type and usage statistics
3. How We Use Your Information
Deliver It collects and processes customer information solely for legitimate business purposes, including:
To process and deliver your food orders
To verify identity and confirm payments securely
To communicate updates about your order or account
To improve our services and delivery performance. To comply with applicable laws and financial regulations we do not sell, rent, or trade your personal information to third parties.
4. Data Sharing & Disclosure
Deliver It may share limited data only when necessary and under strict confidentiality:
With partner restaurants to fulfill orders with delivery riders to complete deliveries (name, address, and order details only)
With payment processors (e.g., Fygaro, First Atlantic Commerce, or other PCI-compliant gateways) to process card payments securely
With law enforcement or regulatory authorities if required by law
All third-party partners are required to handle your information in compliance with data protection and PCI DSS standards.
5. Data Storage & Retention
Personal data is stored on secure, encrypted servers.
Payment information is not stored by Deliver It — it is handled directly by our certified payment gateway provider, which complies with PCI DSS (Payment Card Industry Data Security Standard) Level 1.
We retain non-sensitive data (such as order records and contact details) only as long as required for operational, legal, or accounting purposes.
6. Method of Transaction Security
Deliver It’s online payment process is designed with multiple layers of security to protect cardholder data:
a. PCI DSS Compliance
All online transactions are processed through a PCI DSS Level 1 certified payment gateway, ensuring compliance with global payment security standards.
b. Data Encryption (SSL/TLS)
Our ordering system uses Secure Socket Layer (SSL) or Transport Layer Security (TLS) encryption protocols to protect data transmitted between the user’s device, our servers, and the payment processor.
c. Tokenization
Cardholder details are converted into secure, one-time tokens during payment processing. Deliver It does not store or retain full credit or debit card numbers on our systems.
d. Fraud & Risk Monitoring
All transactions are subject to real-time fraud detection and verification through the payment gateway. Suspicious activity triggers automated reviews or temporary holds.
e. Access Controls
Access to customer or transaction data is restricted to authorized personnel only and monitored through secure login authentication and audit logs.
7. Customer Rights
Customers have the right to: Request access to their personal data. Request correction of inaccurate or outdated information. Request deletion of personal data (where legally permissible). Withdraw consent for marketing communications at any time. Requests can be made by contacting our support team (see Section 10 below).
8. Cookies & Tracking
Deliver It may use cookies to enhance user experience and analyze platform performance. Cookies help us remember your preferences and improve delivery recommendations. You may disable cookies through your browser settings at any time, though some features may not function properly.
9. Policy Updates
Deliver It reserves the right to update this policy periodically to reflect new technologies, security measures, or legal requirements.
All updates will be posted on our official website and ordering platforms.
10. Contact Us
If you have any questions about this policy or need assistance with your data:
📧 Email:Deliveritbb@gmail.com
📞 WhatsApp: +1 (246) 288-6482
Deliver It – Barbados
Office Hours: Monday – Saturday, 9 AM – 6 PM