Terms of Service & Restaurant Policy

ORDERING

All orders must be placed through our official platform.
Kindly review your order before confirming. Once placed, orders cannot be modified.

PAYMENT

We currently accept:
*Mobile Money
*Cash
For smooth processing, we recommend completing payment promptly after placing your order.

PREPARATION TIME

All meals are prepared fresh.
Estimated time: 20–45 minutes.
Delays may occur during peak hours.

PICKUP & DELIVERY

Pickup
Arrive on time to maintain food quality.

Delivery
Ensure your contact details are correct and available.

CANCELLATIONS & REFUNDS

Orders cannot be cancelled once preparation begins.
Refunds are only issued for:
*Incorrect orders
*Missing items
*Verified quality issues
All issues must be reported immediately.

UNCLAIMED ORDERS

Orders not picked up on time may be discarded.
No refunds will be issued.

QUALITY

We prepare every meal with care, freshness, and hygiene.
Contact us immediately if there is any issue.

ALLERGIES

Inform us of any allergies before ordering.
We are not responsible if not notified.

PROMOS

Combo and promo meals cannot be modified or exchanged.

PRICING

Prices may change without notice.

AGREEMENT

By placing an order, you agree to all Asterbee’s policies.

ASTERBEE’S BOBABEE'S

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