Policy

At AmericanGoodies.lb, we are committed to providing a secure, transparent, and reliable shopping experience. By placing an order, you agree to the following terms:

1. Authenticity Guarantee

All products sold on AmericanGoodies.lb are 100% authentic and sourced from trusted suppliers and verified distributors in the United States. We do not sell replicas or counterfeit items under any circumstances.

2. Shipping & Delivery

We offer fast and reliable delivery across Lebanon.

• Local deliveries are completed within 2–4 business days via Wakilni ($4)
• Preorders typically arrive within approximately 2 weeks, depending on shipping and customs clearance
• You will receive a confirmation message once your order is placed, along with updates as it is shipped

3. Returns & Exchanges

Due to the nature of skincare, supplements, and personal care products, returns and exchanges are limited. We only accept returns or exchanges in the following cases:

• The product arrives damaged, or
• The product received is incorrect

Conditions:

• Requests must be submitted within 24 hours of delivery
• Clear photos must be provided as proof
• Items must remain unused and in original packaging

4. Payments

We offer flexible and secure payment options:

• Cash on Delivery (COD)
• Secure online payments (where available)

All payment details are handled with strict confidentiality.

5. Privacy Policy

Your privacy is important to us. All personal information collected during checkout is used solely for order processing and customer service.

We do not share, sell, or misuse your data to third parties

6. Contact & Support

For any inquiries or support, customers can contact us via:

• Instagram: @americangoodies.lb
• WhatsApp: +1 (313) 605-2026

We aim to respond promptly and assist with any concerns