FAQ

1. Are your products original?

Yes. We only sell 100% authentic products sourced directly from trusted U.S. brands and verified suppliers. Every item is carefully selected to ensure quality, safety, and performance.

2. Do you deliver across Lebanon?

Yes, we deliver nationwide. Orders typically arrive within 1–3 business days, depending on your location.

3. What payment methods do you accept?

• Cash on Delivery (COD)
• Secure online payments (where available)

4. Can I return or exchange a product?

Due to the nature of skincare, supplements, and personal care items, returns and exchanges are limited.

We only accept requests if:

• The product is damaged or
• The product received is incorrect

Conditions:

• Requests must be submitted within 24 hours of delivery
• Clear photos must be provided as proof
• Items must remain unused and in original packaging

5. How can I track my order?

Once your order is confirmed, we’ll contact you via WhatsApp or SMS with shipping and delivery details.

6. Do you offer discounts or bundles?

Yes! We regularly run exclusive offers, seasonal sales, and bundle deals. Follow us on Instagram or WhatsApp to stay updated.

7. How can I contact you?

You can reach us anytime via:

• Instagram: @americangoodies.lb
• WhatsApp: +1 (313) 605-2026

We’re always here to assist you.