Delivery & Self Pick-Up FAQ
Q: How much is delivery?
A: Delivery is a flat fee of $10 per location.
Q: Are deliveries contactless?
A: Yes, all deliveries are contactless. Orders will be placed at your doorstep, lobby, riser, or designated drop-off point.
Q: What happens after delivery?
A: Once the order is delivered to the designated location, it is considered successfully delivered. Customers are responsible for retrieving the food promptly.
Q: Will there be proof of delivery?
A: Yes, a delivery photo may be taken as proof of successful delivery.
Q: What if I provide the wrong address?
A: Customers must provide accurate delivery details. Re-delivery due to incorrect details will require an additional $10 delivery fee.
Q: Are delivery times exact?
A: No, delivery times are estimated time windows. Delays may occur due to traffic, weather, or high order volume.
Q: When should I schedule delivery for events?
A: We recommend scheduling delivery 30 to 60 minutes before your serving time.
Q: What if I am late for self pick-up?
A: Customers must collect orders within the confirmed time. Late collection may affect food quality, and Aisybites will not be responsible for quality changes caused by delays.
Q: What happens if I leave the food outside too long?
A: Once delivered or collected, customers are responsible for proper storage. Aisybites is not responsible for quality issues caused by delayed retrieval or improper storage.
Thank you for supporting Aisybites π€
Jazakallah khair.
A: Delivery is a flat fee of $10 per location.
Q: Are deliveries contactless?
A: Yes, all deliveries are contactless. Orders will be placed at your doorstep, lobby, riser, or designated drop-off point.
Q: What happens after delivery?
A: Once the order is delivered to the designated location, it is considered successfully delivered. Customers are responsible for retrieving the food promptly.
Q: Will there be proof of delivery?
A: Yes, a delivery photo may be taken as proof of successful delivery.
Q: What if I provide the wrong address?
A: Customers must provide accurate delivery details. Re-delivery due to incorrect details will require an additional $10 delivery fee.
Q: Are delivery times exact?
A: No, delivery times are estimated time windows. Delays may occur due to traffic, weather, or high order volume.
Q: When should I schedule delivery for events?
A: We recommend scheduling delivery 30 to 60 minutes before your serving time.
Q: What if I am late for self pick-up?
A: Customers must collect orders within the confirmed time. Late collection may affect food quality, and Aisybites will not be responsible for quality changes caused by delays.
Q: What happens if I leave the food outside too long?
A: Once delivered or collected, customers are responsible for proper storage. Aisybites is not responsible for quality issues caused by delayed retrieval or improper storage.
Thank you for supporting Aisybites π€
Jazakallah khair.