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.Store Policy – Zemani Naturals

Welcome to Zemani Naturals. We value your trust and aim to give you the best shopping experience possible. Please review our store policies below:


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1. Order Policy

All orders placed through our Take.app store are processed promptly. Once your order is confirmed, our team will contact you for delivery arrangements.
For customized or bulk orders, please contact us directly before payment.


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2. Payment Policy

We offer secure and flexible payment options. Customers can pay through mobile money or bank transfer after confirming their order with us.
Payment proof (receipt or transfer confirmation) may be requested to complete the checkout process.


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3. Delivery Policy

We deliver nationwide across Ghana.
Delivery times vary by location — typically within 1–3 business days for Accra and 3–5 days for other regions.
Delivery fees are based on your location and will be communicated before dispatch.


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4. Return & Refund Policy

Due to the nature of our food products, we do not accept returns once opened. However, if your order arrives damaged or incorrect, please report it within 24 hours of delivery for replacement or refund.


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5. Product Quality Guarantee

All Zemani Naturals products are freshly made, 100% organic, and free from additives or preservatives. We take pride in maintaining the highest hygiene and safety standards from production to packaging.


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6. Contact Us

📞 Phone / WhatsApp: +233599535581
📧 Email: zemaninaturals@gmail.com
🌐 Website: https://take.app/zemaninaturals


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🌿 Zemani Naturals — Pure Taste, Natural Living.