Policies
Production & Quality Policy
Yummie Popcorn products are handcrafted in small batches from a dedicated, home-based commercial kitchen in Cape Town.
Because our popcorn is freshly made to order, slight variations in appearance or coating may occur — this is a natural part of working with real ingredients and small-batch production and does not affect quality or taste.
We take pride in maintaining high hygiene, safety, and quality standards throughout our production process.
⸻
Orders & Processing Time
All orders are prepared fresh after purchase.
• Orders are typically processed within 1–3 business days
• During peak periods, promotions, or seasonal campaigns, processing times may be slightly longer
• You will be notified once your order is ready and dispatched
Please note: orders are not produced in advance to ensure freshness.
⸻
Shipping & Delivery
We ship nationwide within South Africa using trusted courier partners.
• Delivery timeframes depend on your location and courier service selected at checkout
• Delivery fees are calculated at checkout
• Once an order has been handed over to the courier, delivery timelines are subject to the courier’s operations
Yummie Popcorn cannot be held responsible for delays caused by couriers, weather conditions, or factors outside our control.
⸻
Returns & Refunds Policy
Due to the nature of our products being food items, we unfortunately cannot accept returns or offer refunds once an order has been dispatched.
However, if:
• You received the incorrect item
• Your order arrived damaged due to courier handling
Please contact us within 48 hours of delivery with clear photos and your order number. We will assess the issue and assist where reasonably possible.
⸻
Allergens & Ingredients
Our popcorn is made using ingredients that may contain or come into contact with allergens, including but not limited to:
• Dairy
• Nuts
• Gluten
While we take care in preparation, we cannot guarantee a completely allergen-free environment.
If you have severe allergies, please contact us before placing an order.
⸻
Storage & Shelf Life
For best enjoyment:
• Store popcorn in a cool, dry place
• Keep containers sealed when not in use
• Consume within the recommended timeframe indicated on the packaging
Exposure to heat or humidity may affect texture and freshness.
⸻
Reseller Orders
Reseller orders are subject to the same production and quality standards.
• Discounts, promotions, and pricing are exclusive to approved resellers
• Reseller pricing is not transferable to third parties
• We reserve the right to update reseller structures or pricing with notice
⸻
Cancellations
Orders may only be cancelled before production begins.
Once an order has entered production, it cannot be cancelled or refunded.
⸻
Contact & Support
If you have any questions regarding our policies, orders, or products, please contact us via the details provided on our website.
We aim to respond as promptly as possible during business hours.
⸻
Yummie Popcorn reserves the right to update or amend these policies at any time without prior notice.
Yummie Popcorn products are handcrafted in small batches from a dedicated, home-based commercial kitchen in Cape Town.
Because our popcorn is freshly made to order, slight variations in appearance or coating may occur — this is a natural part of working with real ingredients and small-batch production and does not affect quality or taste.
We take pride in maintaining high hygiene, safety, and quality standards throughout our production process.
⸻
Orders & Processing Time
All orders are prepared fresh after purchase.
• Orders are typically processed within 1–3 business days
• During peak periods, promotions, or seasonal campaigns, processing times may be slightly longer
• You will be notified once your order is ready and dispatched
Please note: orders are not produced in advance to ensure freshness.
⸻
Shipping & Delivery
We ship nationwide within South Africa using trusted courier partners.
• Delivery timeframes depend on your location and courier service selected at checkout
• Delivery fees are calculated at checkout
• Once an order has been handed over to the courier, delivery timelines are subject to the courier’s operations
Yummie Popcorn cannot be held responsible for delays caused by couriers, weather conditions, or factors outside our control.
⸻
Returns & Refunds Policy
Due to the nature of our products being food items, we unfortunately cannot accept returns or offer refunds once an order has been dispatched.
However, if:
• You received the incorrect item
• Your order arrived damaged due to courier handling
Please contact us within 48 hours of delivery with clear photos and your order number. We will assess the issue and assist where reasonably possible.
⸻
Allergens & Ingredients
Our popcorn is made using ingredients that may contain or come into contact with allergens, including but not limited to:
• Dairy
• Nuts
• Gluten
While we take care in preparation, we cannot guarantee a completely allergen-free environment.
If you have severe allergies, please contact us before placing an order.
⸻
Storage & Shelf Life
For best enjoyment:
• Store popcorn in a cool, dry place
• Keep containers sealed when not in use
• Consume within the recommended timeframe indicated on the packaging
Exposure to heat or humidity may affect texture and freshness.
⸻
Reseller Orders
Reseller orders are subject to the same production and quality standards.
• Discounts, promotions, and pricing are exclusive to approved resellers
• Reseller pricing is not transferable to third parties
• We reserve the right to update reseller structures or pricing with notice
⸻
Cancellations
Orders may only be cancelled before production begins.
Once an order has entered production, it cannot be cancelled or refunded.
⸻
Contact & Support
If you have any questions regarding our policies, orders, or products, please contact us via the details provided on our website.
We aim to respond as promptly as possible during business hours.
⸻
Yummie Popcorn reserves the right to update or amend these policies at any time without prior notice.