Our Policies
We aim to keep things simple, fair, and comfortable for everyone.
These policies exist to protect the experience — for our guests, our team, and our food.
⸻
Reservations
Reservations are recommended during busy hours, but walk-ins are always welcome when space allows.
For groups or special requests, we appreciate advance notice.
⸻
Cancellations
If you need to cancel a reservation, please let us know as early as possible.
We understand plans change — clear communication helps everyone.
⸻
Service & Experience
We focus on calm, attentive service and a relaxed atmosphere.
We kindly ask guests to respect other diners, our staff, and the space.
We are not fast food.
We are not a party venue.
We are a place for quality, comfort, and good vibes.
⸻
Food & Allergies
Our menu includes raw fish, cooked dishes, and vegetarian options.
If you have allergies or dietary concerns, please inform our staff before ordering — we are happy to assist, but cannot guarantee an allergen-free environment.
⸻
Internet Use
We provide fast and reliable internet for guests.
Access is intended for normal browsing, work, and communication.
Abusive or illegal use is not permitted.
⸻
Outside Food & Drinks
Outside food and drinks are not permitted without prior agreement.
This helps us maintain food safety and quality standards.
⸻
Children
Children are welcome.
We kindly ask parents to supervise children to ensure a comfortable experience for all guests.
⸻
Pets
Well-behaved pets may be welcome in outdoor areas at our discretion.
Please check with staff before seating.
⸻
Payments
We accept accepted payment methods as displayed on-site.
All prices are clearly listed and include applicable taxes unless stated otherwise.
⸻
Right to Refuse Service
We reserve the right to refuse service in cases of disrespectful behavior, intoxication, or actions that negatively affect other guests or staff.
⸻
Changes to Policies
Policies may be updated occasionally to reflect operations or local requirements.
The most current version will always be available on-site or online.
⸻
Our Promise
We aim to be fair, transparent, and welcoming.
If something doesn’t feel right, please talk to us — we prefer conversation over conflict.