Privacy Policy
Last Updated: August 2026
UWIN FLOORTECH ("UWIN FLOORTECH", "we", "us" or "our") respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we may collect, use, store and process information when you visit our website, submit an enquiry or communicate with us through telephone, email, WhatsApp or other communication channels.
1. Information We May Collect
Depending on how you interact with us, we may collect information including:
* Name
* Mobile/telephone number
* Email address
* Company or organisation name
* City and location
* Project location
* Product or sports flooring requirements
* Site dimensions and project details
* Information voluntarily submitted through enquiry forms
* Messages and communications exchanged with us
* Other information reasonably necessary to respond to your enquiry or provide our products and services
Our website may also collect certain technical information, such as IP address, browser type, device information, referring pages and website usage information through cookies or similar technologies, where applicable.
2. How We Use Your Information
Information collected by UWIN FLOORTECH may be used to:
* Respond to enquiries
* Understand project requirements
* Recommend suitable products or flooring solutions
* Prepare and communicate quotations
* Arrange discussions or site visits
* Process and execute orders or projects
* Provide customer support
* Send order, project or service-related updates
* Follow up on enquiries
* Improve our website, products and services
* Maintain internal business records
* Meet legal, accounting, taxation and regulatory requirements
* Prevent misuse, fraud or security incidents
Where permitted by applicable law or with appropriate consent, we may also communicate information about relevant products, services, offers or business updates.
3. WhatsApp Communication
If you contact UWIN FLOORTECH through WhatsApp, provide your mobile number for communication, or otherwise consent to receive communication through WhatsApp, we may use WhatsApp to communicate with you regarding your enquiry, quotation, project, order, support requirements or other relevant business communication.
Where required, promotional or marketing communications will be sent subject to applicable consent requirements.
You may request to stop receiving promotional WhatsApp communications from us at any time by communicating your preference to us.
Transactional or service-related communications necessary for an active enquiry, order or project may still be sent where appropriate and permitted by law.
Use of WhatsApp is also subject to the applicable terms and privacy practices of WhatsApp and its service providers.
4. Sharing of Information
We do not sell or rent personal information to third parties.
We may share information with service providers, contractors, technology providers, logistics partners, installation teams, professional advisers or other parties where reasonably necessary to:
* Respond to your requirements
* Deliver products or execute projects
* Provide communication and technology services
* Process business transactions
* Meet legal or regulatory obligations
Such information will be shared only to the extent reasonably required for the relevant purpose.
We may also disclose information when required by law, court order, governmental authority or regulatory requirement.
5. Data Retention
We may retain personal information for as long as reasonably necessary to fulfil the purposes for which it was collected, maintain business and transaction records, comply with applicable legal requirements, resolve disputes and enforce agreements.
When information is no longer reasonably required, we may delete or anonymise it in accordance with our internal practices and applicable law.
6. Data Security
We take reasonable administrative, technical and organisational measures to protect information under our control against unauthorised access, misuse, loss, alteration or disclosure.
However, no internet-based transmission or electronic storage system can be guaranteed to be completely secure.
7. Cookies and Similar Technologies
Our website may use cookies or similar technologies to improve website functionality, understand website usage and enhance the visitor experience.
You may manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
8. Third-Party Services
Our website or communication processes may use or link to third-party platforms and service providers.
These third parties may process information according to their respective privacy policies and terms. UWIN FLOORTECH is not responsible for the independent privacy practices of third-party websites or platforms.
9. Your Choices and Rights
Subject to applicable law, you may contact us to:
* Request information regarding personal data held about you
* Request correction of inaccurate information
* Request deletion of information where applicable
* Withdraw consent where processing is based on consent
* Opt out of promotional communications
Certain information may need to be retained where required for legal, taxation, contractual or legitimate business purposes.
10. Children's Privacy
Our website and services are intended primarily for businesses, institutions and individuals seeking sports flooring solutions and are not directed toward children for the purpose of collecting personal information.
We do not knowingly seek to collect personal information from children through our website.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, technology, legal requirements or services.
The latest version will be published on this website with an updated effective or revision date.
12. Contact Us
For questions, concerns or requests relating to this Privacy Policy or your personal information, please contact:
UWIN FLOORTECH
NP 113, Near Gopal Mandir
Near Gopal Mandir, Pitam Pura
New Delhi, West Delhi
Delhi – 110034, India
Email: info@uwinfloortech.com
Contact: +919821648112
---
Copyright © 2026 UWIN FLOORTECH. All rights reserved.