Urbantrends Ts&Cs

Welcome to Urbantrends! By accessing or using our store, you agree to the following terms and conditions. Please read them carefully.

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1. General
• Urbantrends operates as an online retail store for streetwear, apparel, accessories, and related products.
• By placing an order, you confirm that you are legally capable of entering into a binding contract.
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2. Orders and Payment
• All orders are subject to acceptance and availability.
• Payments are processed securely via Airtel Money
• Prices are quoted in Zambian Kwacha (ZMW) unless stated otherwise and include applicable taxes where required.

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3. Shipping & Delivery
• Urbantrends delivers products within Zambia.
• Estimated delivery times are provided during checkout but may vary due to unforeseen circumstances.
• Urbantrends is not responsible for delays caused by courier services or force majeure events.

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4. Returns & Refunds
• Returns are accepted only for defective or incorrect items.
• Customers must contact Urbantrends within 5 days of receiving their order to request a return.
• Refunds will be processed after inspection and verification of the returned product.
• Shipping costs for returns may apply unless the return is due to our error.

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5. Privacy
• Urbantrends collects personal information for order processing and customer service.
• We do not sell or share your personal data with third parties except as required for delivery or legal purposes.
• By placing an order, you consent to our privacy practices.


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7. Limitation of Liability
• Urbantrends is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
• Our total liability is limited to the amount paid for the purchased product.

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8. Contact Us

For questions or concerns regarding these Terms & Conditions, please contact:
Urbantrends Support
+260972093165
urbantrendszm@gmail.com
Instagram: @urbantrends_zm