Restaurant Policy
Order Confirmation
Orders will be confirmed once payment is successfully processed. If you encounter any issues during checkout, please contact our support team immediately.
Cancellations and Refunds
Cancellations are accepted within 15 minutes of placing the order. After this time, cancellations will not be allowed.
Refunds will be processed if the order is canceled within the allowed time frame or if there is an issue with the order quality.
Delivery Information
Delivery times may vary depending on your location. You will receive an estimated delivery time at the time of order confirmation.
In case of any delays, we will notify you via WhatsApp or email.
Privacy and Data Protection
We respect your privacy. All personal and payment information is encrypted and securely stored. Your data will not be shared with third parties without your consent.
Quality Assurance
We take pride in delivering high-quality food. If you are dissatisfied with your order, please contact us within 24 hours of delivery, and we will work to resolve the issue.
Customer Feedback
Your feedback is important to us. After each order, you will have the option to leave a review. We encourage you to share your experience to help us improve our service.
Special Requests
If you have any dietary restrictions or special requests, please inform us at the time of order. We will do our best to accommodate your needs, but we cannot guarantee all requests can be fulfilled.
Promotions and Discounts
Promotions and discounts are subject to availability and cannot be combined with other offers. Terms and conditions apply.