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Terms and Conditions
1. Contracting Party
These Terms and Conditions constitute a legally binding agreement between you ("the Customer") and Snappy Lab (M) Sdn Bhd (the "Company"), operating the service under the brand name StarticePhoto. By submitting an order to StarticePhoto, you agree to be bound by these terms.
2. Intellectual Property & Legal Compliance
Customer Warranty: The Customer warrants that they hold all necessary rights, licenses, and permissions for any content, photos, or files submitted for printing.
Exclusion of Liability: Snappy Lab (M) Sdn Bhd acts solely as a provider of printing services. We do not review submitted content for legality or copyright status. You are exclusively responsible for the content you submit. The Customer agrees to indemnify, defend, and hold harmless Snappy Lab (M) Sdn Bhd, its officers, and employees from any legal claims, damages, or liabilities arising from the use or reproduction of the files provided by the Customer.
3. Product Representation & Quality
Color Matching: We make every effort to ensure accurate color reproduction. However, because monitor/screen settings (RGB) differ from print output (CMYK), the final printed product may vary in color, brightness, or contrast compared to what you see on your digital device. Such variations are inherent to the printing process and do not constitute a product defect.
File Quality: Snappy Lab (M) Sdn Bhd is not responsible for the print quality of low-resolution images submitted by the Customer.
4. Shipping & Courier Liability
Delivery Disclaimer: We are not liable for delays, loss, or damage to orders once they have been handed over to the third-party courier service. Any issues regarding transit time or delivery damage must be directed to the courier provider. We are not responsible for delivery delays caused by circumstances beyond our reasonable control.
5. Custom Goods & Refund Policy
Final Sale: As all products provided by StarticePhoto are custom-manufactured based on your specific files, we do not accept returns or offer refunds for any reason once the order has been processed and printed. Please review your files carefully before submission. Once an order is confirmed and production has commenced, it cannot be canceled.
6. Data Privacy & File Retention
Deletion Policy: To ensure your privacy and manage server capacity, all files submitted for printing are stored for a maximum period of seven (7) days from the date of order submission. After this period, all files are permanently deleted from our systems. Snappy Lab (M) Sdn Bhd does not guarantee the availability of your files for re-printing after this 7-day window.
These Terms and Conditions constitute a legally binding agreement between you ("the Customer") and Snappy Lab (M) Sdn Bhd (the "Company"), operating the service under the brand name StarticePhoto. By submitting an order to StarticePhoto, you agree to be bound by these terms.
2. Intellectual Property & Legal Compliance
Customer Warranty: The Customer warrants that they hold all necessary rights, licenses, and permissions for any content, photos, or files submitted for printing.
Exclusion of Liability: Snappy Lab (M) Sdn Bhd acts solely as a provider of printing services. We do not review submitted content for legality or copyright status. You are exclusively responsible for the content you submit. The Customer agrees to indemnify, defend, and hold harmless Snappy Lab (M) Sdn Bhd, its officers, and employees from any legal claims, damages, or liabilities arising from the use or reproduction of the files provided by the Customer.
3. Product Representation & Quality
Color Matching: We make every effort to ensure accurate color reproduction. However, because monitor/screen settings (RGB) differ from print output (CMYK), the final printed product may vary in color, brightness, or contrast compared to what you see on your digital device. Such variations are inherent to the printing process and do not constitute a product defect.
File Quality: Snappy Lab (M) Sdn Bhd is not responsible for the print quality of low-resolution images submitted by the Customer.
4. Shipping & Courier Liability
Delivery Disclaimer: We are not liable for delays, loss, or damage to orders once they have been handed over to the third-party courier service. Any issues regarding transit time or delivery damage must be directed to the courier provider. We are not responsible for delivery delays caused by circumstances beyond our reasonable control.
5. Custom Goods & Refund Policy
Final Sale: As all products provided by StarticePhoto are custom-manufactured based on your specific files, we do not accept returns or offer refunds for any reason once the order has been processed and printed. Please review your files carefully before submission. Once an order is confirmed and production has commenced, it cannot be canceled.
6. Data Privacy & File Retention
Deletion Policy: To ensure your privacy and manage server capacity, all files submitted for printing are stored for a maximum period of seven (7) days from the date of order submission. After this period, all files are permanently deleted from our systems. Snappy Lab (M) Sdn Bhd does not guarantee the availability of your files for re-printing after this 7-day window.