Skin By N Cosmetics – Policies
Skin By N Cosmetics – Policies
1. Shipping Policy
Order Processing
All orders are processed within 1–2 business days. Once your order is packed, you will receive a confirmation message with tracking details.
Delivery Time
Delivery takes 2–5 business days depending on your location.
Delivery Method
We use trusted couriers for door-to-door delivery. Customers receive tracking updates via SMS or email.
Shipping Fees
Shipping costs are calculated at checkout based on your location.
Incorrect Address
Skin By N Cosmetics is not responsible for delays or lost parcels caused by incorrect delivery information provided by the customer.
2. Return & Refund Policy
Eligibility
For hygiene and safety reasons, we do not accept returns on opened or used cosmetic or skincare products.
Returns are only accepted if:
The wrong item was delivered
The product arrived damaged
The product is unused and in its original packaging
Timeframe
Customers must report issues within 48 hours of receiving their order.
Refunds
Approved refunds will be processed within 3–7 business days. Refunds are issued to the original payment method.
Non-Refundable Items
Used products
Items purchased on sale
Gift cards
3. Privacy Policy
Skin By N Cosmetics is committed to protecting your personal information.
Information We Collect
Name, contact number, email address
Delivery address
Order history
Payment method (processed securely by third-party providers)
How We Use Your Information
To process orders and deliveries
To send order updates and promotional offers
To improve customer experience
Data Protection
We do not sell or share your personal information with third parties except for secure payment processing and delivery services.
4. Terms of Service
By shopping with Skin By N Cosmetics, customers agree to the following:
All product descriptions and prices are subject to change without notice.
Use of our products is at the customer’s own discretion.
Customers are encouraged to do a patch test before using any new skincare product.
Skin By N Cosmetics is not responsible for allergic reactions or misuse of products.
Orders cannot be cancelled once shipped.
5. Contact Us
For customer support or policy-related questions, contact us at:
Email: support@skinbyncosmetics.com
(or your email)
WhatsApp: (your number)
Operating Hours: Monday–Saturday, 8am–6pm
1. Shipping Policy
Order Processing
All orders are processed within 1–2 business days. Once your order is packed, you will receive a confirmation message with tracking details.
Delivery Time
Delivery takes 2–5 business days depending on your location.
Delivery Method
We use trusted couriers for door-to-door delivery. Customers receive tracking updates via SMS or email.
Shipping Fees
Shipping costs are calculated at checkout based on your location.
Incorrect Address
Skin By N Cosmetics is not responsible for delays or lost parcels caused by incorrect delivery information provided by the customer.
2. Return & Refund Policy
Eligibility
For hygiene and safety reasons, we do not accept returns on opened or used cosmetic or skincare products.
Returns are only accepted if:
The wrong item was delivered
The product arrived damaged
The product is unused and in its original packaging
Timeframe
Customers must report issues within 48 hours of receiving their order.
Refunds
Approved refunds will be processed within 3–7 business days. Refunds are issued to the original payment method.
Non-Refundable Items
Used products
Items purchased on sale
Gift cards
3. Privacy Policy
Skin By N Cosmetics is committed to protecting your personal information.
Information We Collect
Name, contact number, email address
Delivery address
Order history
Payment method (processed securely by third-party providers)
How We Use Your Information
To process orders and deliveries
To send order updates and promotional offers
To improve customer experience
Data Protection
We do not sell or share your personal information with third parties except for secure payment processing and delivery services.
4. Terms of Service
By shopping with Skin By N Cosmetics, customers agree to the following:
All product descriptions and prices are subject to change without notice.
Use of our products is at the customer’s own discretion.
Customers are encouraged to do a patch test before using any new skincare product.
Skin By N Cosmetics is not responsible for allergic reactions or misuse of products.
Orders cannot be cancelled once shipped.
5. Contact Us
For customer support or policy-related questions, contact us at:
Email: support@skinbyncosmetics.com
(or your email)
WhatsApp: (your number)
Operating Hours: Monday–Saturday, 8am–6pm