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FAQ
Pooja.mu – Knowledge Base & FAQs
Introduction
Welcome to Pooja.mu — Mauritius’ trusted source for authentic Hindu spiritual products.
If you are looking for genuine Rudraksha, Shankh, or Zodiac jewellery, you are in the right place. Every product we offer is carefully selected, verified, and certified where applicable, so you can buy with confidence and peace of mind.
We specialise in authentic, carefully sourced spiritual products, with a focus that goes beyond standard mass-available items. We source and import directly from trusted manufacturers and suppliers, reducing middlemen and ensuring you receive genuine products at the best possible value.
We currently offer a curated range of Rudraksha (1 to 21 Mukhi, including rare forms like Ganesha, Gauri Shankar, and Garbh Gauri), Shankh, and Zodiac jewellery. This is just the beginning — our collection is expanding regularly based on customer demand and spiritual relevance.
Every Rudraksha comes with certification from an ISO 9001:2015 accredited laboratory in Haridwar, along with QR code verification for authenticity. We also provide a strong authenticity guarantee — if a Rudraksha is proven fake, we offer a 10x refund.
We deliver across Mauritius within 48 hours, with simple and affordable delivery options, and accept multiple local payment methods including Juice, MCB, bank transfer, and cash.
Not finding what you are looking for? Tell us. We can often source specific spiritual items directly through our trusted network.
At Pooja.mu, our promise is simple: authentic products, verified sourcing, and complete trust — so you can focus on your spiritual journey with confidence.
What is Pooja.mu?
Pooja.mu is a Mauritius-based Hindu spiritual store with a physical shop in Mare d'Albert and an online store serving customers throughout Mauritius. Our mission is to make authentic Vedic spiritual products accessible while providing reliable guidance based on Hindu scriptures.
Where are you located?
Our physical shop is located in Mare d'Albert, Mauritius.
Customers are welcome to visit us or place their orders online for delivery across Mauritius.
Do you deliver throughout Mauritius?
Yes.
We deliver across all regions of Mauritius.
Do you ship internationally?
Currently we deliver only within Mauritius.
Why choose Pooja.mu?
Customers choose us because we offer:
• 100% authentic products
• Genuine certified Rudraksha
• Expert guidance
• Traditional Vedic knowledge
• Mauritius-based customer support
• Fast local delivery
• Carefully inspected products
Do you work with Hindu experts?
Yes.
Our team has received specialised training and guidance in Hindu traditions and Vedic practices. We also work alongside respected experts to ensure our recommendations remain faithful to scriptures. We proudly collaborate with Rudradhara, one of Mauritius' respected names in authentic Rudraksha and Hindu spiritual knowledge, helping us provide trusted guidance and genuine products.
AUTHENTICITY
Are your Rudraksha genuine?
Yes.
Every Rudraksha sold by Pooja.mu is 100% genuine.
Do your Rudraksha come with certificates?
Yes.
Where applicable, our Rudraksha are provided with authenticity certificates. All pieces, including loose Rudraksha, are carefully verified and sourced from trusted suppliers before being offered to customers.
Which laboratory certifies your Rudraksha?
Our Rudraksha are certified by:
ISO 9001:2015 Rudraksha & Gems Testing Laboratory, Haridwar, Uttarakhand, India.
The laboratory is ISO 9001:2015 certified and accredited by internationally recognised accreditation bodies.
Can I verify my certificate?
Yes.
Each certificate includes a QR code allowing customers to verify authenticity online.
Are your Rudraksha from Nepal?
Yes.
We offer genuine Nepal Rudraksha.
Do you also sell Indonesian Rudraksha?
Yes.
We also stock genuine Indonesian Rudraksha.
Which is better: Nepal or Indonesian Rudraksha?
Both are authentic.
According to Hindu tradition, both are spiritually significant. Nepal Rudraksha are generally larger with deeper grooves, while Indonesian Rudraksha are smaller and smoother.
The spiritual suitability depends on individual preference and guidance rather than appearance alone.
What if my Rudraksha is found to be fake?
We stand behind our authenticity.
If a Rudraksha purchased from us is proven to be fake by recognised testing standards, we offer a 10× refund under our authenticity guarantee.
Are your products blessed?
Yes.
Our spiritual products are traditionally blessed and energised before being made available to customers. Customers may also choose to perform their own personal prayers or rituals before use according to their family traditions.
RUDRAKSHA
What is Rudraksha?
Rudraksha is the sacred seed traditionally associated with Lord Shiva. According to Hindu scriptures, it has been revered for centuries and is commonly worn during meditation, prayer and spiritual practice.
Can anyone wear Rudraksha?
Yes.
According to Hindu traditions, Rudraksha may be worn by men, women and children.
Can non-Hindus wear Rudraksha?
Yes.
Many people wear Rudraksha for personal spiritual practice and meditation regardless of their religious background.
Can ladies wear Rudraksha?
Yes.
Women may wear Rudraksha according to many respected Hindu traditions.
Can children wear Rudraksha?
Yes.
Children may wear appropriate Rudraksha under parental guidance.
Can I sleep wearing Rudraksha?
Many devotees do. However, some people prefer removing it to protect the bead and thread during sleep.
Can I wear Rudraksha while bathing?
It is generally recommended to remove Rudraksha before bathing with soaps, shampoos or chemical products to preserve its condition.
Does Rudraksha lose its power?
According to Hindu beliefs, Rudraksha remains spiritually significant when respected and properly maintained.
How should I clean my Rudraksha?
Clean gently with a soft cloth and occasionally apply natural oil if required. Avoid harsh chemicals.
Should Rudraksha touch my skin?
Many practitioners prefer wearing Rudraksha so that it touches the skin, although this is not mandatory.
Which Rudraksha should I choose?
The ideal Rudraksha depends on your personal spiritual goals, traditions and preferences. Our experts are happy to guide you.
Do you sell all Mukhi Rudraksha?
Yes.
We offer all Mukhis from 1 Mukhi to 21 Mukhi, including Ganesh Rudraksha, Gauri Shankar Rudraksha and Garbh Gauri Rudraksha
Rare Rudraksha from 16 Mukhi onwards are generally available on special order due to their rarity.
SHANKH
What is a Shankh?
A Shankh is a sacred conch shell traditionally used in Hindu worship and ceremonies.
Why is a Shankh blown?
According to Hindu tradition, blowing the Shankh is believed to create an auspicious atmosphere before worship.
Do all Shankh produce sound?
No.
Some Shankh are intended for blowing while others are primarily used for worship or decorative purposes.
How do I know if a Shankh is authentic?
A genuine Shankh is naturally formed and will show natural variations such as ridges, curves, and markings. No two Shankh are identical. Artificial Shankh usually look too perfect, smooth, or uniform.
How are your Shankh sourced?
Our Shankh are sourced through a licensed import arrangement via our trusted partners, who holds the required permit to import natural Shankh into Mauritius. This ensures legal and reliable sourcing.
ZODIAC BRACELETS
How do I choose my Zodiac Bracelet?
Choose according to your zodiac sign.
If you are unsure, our team can assist you.
Are Zodiac Bracelets based on astrology?
Our Zodiac collection is inspired by traditional astrological associations and is intended for customers who appreciate zodiac-themed jewellery.
Can Zodiac Bracelets be gifted?
Absolutely.
They make thoughtful gifts for birthdays and special occasions.
ZODIAC NECKLACES
Are your Zodiac Necklaces suitable for everyday wear?
Yes.
They are designed for regular daily use with proper care.
Which Zodiac Necklace should I buy?
Simply select the necklace matching your zodiac sign.
If you are unsure, we can help identify the correct zodiac.
SHIPPING
How long does delivery take?
Orders are generally dispatched within 48 hours.
Delivery times may vary depending on your location.
How much is delivery?
Courier Delivery:
Rs 150
Postage:
Rs 100
Pick up:
Free
Can I collect my order?
Yes.
Orders may be collected from our Mare d'Albert shop.
Which payment methods do you accept?
• Juice
• MCB Payment
• Bank Transfer
• Cash
EXCHANGES
Can I exchange my order?
Yes.
If the product received differs from what you ordered or arrives with a genuine issue, please contact us promptly. We will work with you to provide an appropriate solution, including an exchange where applicable.
Do you inspect products before shipping?
Yes.
Every product is carefully inspected before dispatch to ensure it meets our quality standards.
SPIRITUAL GUIDANCE
Can you recommend products according to Hindu scriptures?
Yes.
Our recommendations are based on traditional Hindu and Vedic knowledge.
Can you recommend products based on my zodiac?
Yes.
Our team can suggest suitable Zodiac Jewellery and compatible Rudraksha based on traditional associations.
Do you give medical advice?
No.
Our products are intended for spiritual and religious purposes. They are not medical devices and should not replace professional medical advice or treatment.
Do you guarantee specific spiritual results?
No.
According to Hindu traditions, different spiritual products are associated with various qualities and symbolic meanings. Individual experiences vary and depend on personal faith, practice and many other factors.
GIFTS
Can I send a gift directly?
Yes.
Simply provide the recipient's delivery details when placing your order.
Are spiritual products good gifts?
Many customers choose Rudraksha, Shankh and Zodiac Jewellery as meaningful gifts for birthdays, weddings, housewarmings, festivals and religious occasions.
CONTACT
How can I contact Pooja.mu?
You may visit our shop in Mare d'Albert or contact us through our website or official social media pages. Our team is always happy to answer your questions and help you choose the most suitable spiritual products.
Introduction
Welcome to Pooja.mu — Mauritius’ trusted source for authentic Hindu spiritual products.
If you are looking for genuine Rudraksha, Shankh, or Zodiac jewellery, you are in the right place. Every product we offer is carefully selected, verified, and certified where applicable, so you can buy with confidence and peace of mind.
We specialise in authentic, carefully sourced spiritual products, with a focus that goes beyond standard mass-available items. We source and import directly from trusted manufacturers and suppliers, reducing middlemen and ensuring you receive genuine products at the best possible value.
We currently offer a curated range of Rudraksha (1 to 21 Mukhi, including rare forms like Ganesha, Gauri Shankar, and Garbh Gauri), Shankh, and Zodiac jewellery. This is just the beginning — our collection is expanding regularly based on customer demand and spiritual relevance.
Every Rudraksha comes with certification from an ISO 9001:2015 accredited laboratory in Haridwar, along with QR code verification for authenticity. We also provide a strong authenticity guarantee — if a Rudraksha is proven fake, we offer a 10x refund.
We deliver across Mauritius within 48 hours, with simple and affordable delivery options, and accept multiple local payment methods including Juice, MCB, bank transfer, and cash.
Not finding what you are looking for? Tell us. We can often source specific spiritual items directly through our trusted network.
At Pooja.mu, our promise is simple: authentic products, verified sourcing, and complete trust — so you can focus on your spiritual journey with confidence.
What is Pooja.mu?
Pooja.mu is a Mauritius-based Hindu spiritual store with a physical shop in Mare d'Albert and an online store serving customers throughout Mauritius. Our mission is to make authentic Vedic spiritual products accessible while providing reliable guidance based on Hindu scriptures.
Where are you located?
Our physical shop is located in Mare d'Albert, Mauritius.
Customers are welcome to visit us or place their orders online for delivery across Mauritius.
Do you deliver throughout Mauritius?
Yes.
We deliver across all regions of Mauritius.
Do you ship internationally?
Currently we deliver only within Mauritius.
Why choose Pooja.mu?
Customers choose us because we offer:
• 100% authentic products
• Genuine certified Rudraksha
• Expert guidance
• Traditional Vedic knowledge
• Mauritius-based customer support
• Fast local delivery
• Carefully inspected products
Do you work with Hindu experts?
Yes.
Our team has received specialised training and guidance in Hindu traditions and Vedic practices. We also work alongside respected experts to ensure our recommendations remain faithful to scriptures. We proudly collaborate with Rudradhara, one of Mauritius' respected names in authentic Rudraksha and Hindu spiritual knowledge, helping us provide trusted guidance and genuine products.
AUTHENTICITY
Are your Rudraksha genuine?
Yes.
Every Rudraksha sold by Pooja.mu is 100% genuine.
Do your Rudraksha come with certificates?
Yes.
Where applicable, our Rudraksha are provided with authenticity certificates. All pieces, including loose Rudraksha, are carefully verified and sourced from trusted suppliers before being offered to customers.
Which laboratory certifies your Rudraksha?
Our Rudraksha are certified by:
ISO 9001:2015 Rudraksha & Gems Testing Laboratory, Haridwar, Uttarakhand, India.
The laboratory is ISO 9001:2015 certified and accredited by internationally recognised accreditation bodies.
Can I verify my certificate?
Yes.
Each certificate includes a QR code allowing customers to verify authenticity online.
Are your Rudraksha from Nepal?
Yes.
We offer genuine Nepal Rudraksha.
Do you also sell Indonesian Rudraksha?
Yes.
We also stock genuine Indonesian Rudraksha.
Which is better: Nepal or Indonesian Rudraksha?
Both are authentic.
According to Hindu tradition, both are spiritually significant. Nepal Rudraksha are generally larger with deeper grooves, while Indonesian Rudraksha are smaller and smoother.
The spiritual suitability depends on individual preference and guidance rather than appearance alone.
What if my Rudraksha is found to be fake?
We stand behind our authenticity.
If a Rudraksha purchased from us is proven to be fake by recognised testing standards, we offer a 10× refund under our authenticity guarantee.
Are your products blessed?
Yes.
Our spiritual products are traditionally blessed and energised before being made available to customers. Customers may also choose to perform their own personal prayers or rituals before use according to their family traditions.
RUDRAKSHA
What is Rudraksha?
Rudraksha is the sacred seed traditionally associated with Lord Shiva. According to Hindu scriptures, it has been revered for centuries and is commonly worn during meditation, prayer and spiritual practice.
Can anyone wear Rudraksha?
Yes.
According to Hindu traditions, Rudraksha may be worn by men, women and children.
Can non-Hindus wear Rudraksha?
Yes.
Many people wear Rudraksha for personal spiritual practice and meditation regardless of their religious background.
Can ladies wear Rudraksha?
Yes.
Women may wear Rudraksha according to many respected Hindu traditions.
Can children wear Rudraksha?
Yes.
Children may wear appropriate Rudraksha under parental guidance.
Can I sleep wearing Rudraksha?
Many devotees do. However, some people prefer removing it to protect the bead and thread during sleep.
Can I wear Rudraksha while bathing?
It is generally recommended to remove Rudraksha before bathing with soaps, shampoos or chemical products to preserve its condition.
Does Rudraksha lose its power?
According to Hindu beliefs, Rudraksha remains spiritually significant when respected and properly maintained.
How should I clean my Rudraksha?
Clean gently with a soft cloth and occasionally apply natural oil if required. Avoid harsh chemicals.
Should Rudraksha touch my skin?
Many practitioners prefer wearing Rudraksha so that it touches the skin, although this is not mandatory.
Which Rudraksha should I choose?
The ideal Rudraksha depends on your personal spiritual goals, traditions and preferences. Our experts are happy to guide you.
Do you sell all Mukhi Rudraksha?
Yes.
We offer all Mukhis from 1 Mukhi to 21 Mukhi, including Ganesh Rudraksha, Gauri Shankar Rudraksha and Garbh Gauri Rudraksha
Rare Rudraksha from 16 Mukhi onwards are generally available on special order due to their rarity.
SHANKH
What is a Shankh?
A Shankh is a sacred conch shell traditionally used in Hindu worship and ceremonies.
Why is a Shankh blown?
According to Hindu tradition, blowing the Shankh is believed to create an auspicious atmosphere before worship.
Do all Shankh produce sound?
No.
Some Shankh are intended for blowing while others are primarily used for worship or decorative purposes.
How do I know if a Shankh is authentic?
A genuine Shankh is naturally formed and will show natural variations such as ridges, curves, and markings. No two Shankh are identical. Artificial Shankh usually look too perfect, smooth, or uniform.
How are your Shankh sourced?
Our Shankh are sourced through a licensed import arrangement via our trusted partners, who holds the required permit to import natural Shankh into Mauritius. This ensures legal and reliable sourcing.
ZODIAC BRACELETS
How do I choose my Zodiac Bracelet?
Choose according to your zodiac sign.
If you are unsure, our team can assist you.
Are Zodiac Bracelets based on astrology?
Our Zodiac collection is inspired by traditional astrological associations and is intended for customers who appreciate zodiac-themed jewellery.
Can Zodiac Bracelets be gifted?
Absolutely.
They make thoughtful gifts for birthdays and special occasions.
ZODIAC NECKLACES
Are your Zodiac Necklaces suitable for everyday wear?
Yes.
They are designed for regular daily use with proper care.
Which Zodiac Necklace should I buy?
Simply select the necklace matching your zodiac sign.
If you are unsure, we can help identify the correct zodiac.
SHIPPING
How long does delivery take?
Orders are generally dispatched within 48 hours.
Delivery times may vary depending on your location.
How much is delivery?
Courier Delivery:
Rs 150
Postage:
Rs 100
Pick up:
Free
Can I collect my order?
Yes.
Orders may be collected from our Mare d'Albert shop.
Which payment methods do you accept?
• Juice
• MCB Payment
• Bank Transfer
• Cash
EXCHANGES
Can I exchange my order?
Yes.
If the product received differs from what you ordered or arrives with a genuine issue, please contact us promptly. We will work with you to provide an appropriate solution, including an exchange where applicable.
Do you inspect products before shipping?
Yes.
Every product is carefully inspected before dispatch to ensure it meets our quality standards.
SPIRITUAL GUIDANCE
Can you recommend products according to Hindu scriptures?
Yes.
Our recommendations are based on traditional Hindu and Vedic knowledge.
Can you recommend products based on my zodiac?
Yes.
Our team can suggest suitable Zodiac Jewellery and compatible Rudraksha based on traditional associations.
Do you give medical advice?
No.
Our products are intended for spiritual and religious purposes. They are not medical devices and should not replace professional medical advice or treatment.
Do you guarantee specific spiritual results?
No.
According to Hindu traditions, different spiritual products are associated with various qualities and symbolic meanings. Individual experiences vary and depend on personal faith, practice and many other factors.
GIFTS
Can I send a gift directly?
Yes.
Simply provide the recipient's delivery details when placing your order.
Are spiritual products good gifts?
Many customers choose Rudraksha, Shankh and Zodiac Jewellery as meaningful gifts for birthdays, weddings, housewarmings, festivals and religious occasions.
CONTACT
How can I contact Pooja.mu?
You may visit our shop in Mare d'Albert or contact us through our website or official social media pages. Our team is always happy to answer your questions and help you choose the most suitable spiritual products.