Deposits & Payment
A 50% non-refundable deposit is required to confirm your order and begin design or production. The remaining balance must be paid before collection or delivery.
Design Approval & Spelling
Please submit all names, dates, wording and other details exactly as you want them printed.
Customers are responsible for checking spelling, names, dates and design details before approving their proof. Production begins once approval is received.
If incorrect information was supplied by the customer, or an error was present in an approved proof, corrections and reprints will incur an additional charge. This cost must be paid before the order is reprinted.
If we make a printing error that differs from your approved proof, we will correct it at no additional cost.
Pickup & Storage Fees
Orders must be collected within 14 calendar days of being notified that they are ready.
After this grace period, a storage fee of EC$5 per order, per week will apply until collection. The first fee applies on day 15, with another EC$5 added every seven days thereafter.
Any outstanding balance and storage fees must be paid before the order is released. If you need someone else to collect your order, please arrange this with us in advance.
Thank you for supporting Plan with Natonya and respecting the time, care and space involved in preparing your orders.