Frequently Asked Questions (FAQ)
1. What is Medlink Pharmacy?
Medlink Pharmacy is a trusted online pharmacy offering genuine medicines, medical supplies, and healthcare products with reliable countrywide delivery.
2. Do I need a prescription to order medicines?
Yes. Prescription-only medicines require a valid prescription from a licensed healthcare professional. You will be asked to upload or provide the prescription before order processing.
3. Are the medicines sold genuine?
Absolutely. All medicines and healthcare products sold by Medlink Pharmacy are sourced from licensed suppliers and handled according to professional pharmaceutical standards.
4. How do I place an order?
Browse products on our website
Add items to cart
Upload a prescription if required
Complete payment
Receive your order at your doorstep
5. Do you deliver countrywide?
Yes. Medlink Pharmacy offers delivery across the country. Delivery times may vary depending on your location.
6. How long does delivery take?
Delivery timelines depend on your location and product availability. Estimated delivery time will be communicated during checkout or by our support team.
7. What payment methods do you accept?
We accept secure online payment methods available on our platform. All transactions are processed through trusted payment gateways.
8. Can I return or exchange medicines?
Due to safety and regulatory reasons, medicines cannot be returned once sold unless they are damaged, expired, or incorrectly supplied. Any issues must be reported within 24 hours of delivery.
9. Is my personal and medical information safe?
Yes. We take data protection seriously and ensure that all personal and medical information is kept confidential and secure in accordance with our Privacy Policy.
10. Can I order for someone else?
Yes. You may place an order on behalf of another person, provided all required information and prescriptions are accurately supplied.
11. Do you offer discounts or promotions?
Yes. We occasionally run promotions and welcome offers for new customers. Please check our website or notifications for current offers.
12. Who can I contact for assistance?
If you need help with an order or have any questions, please contact Medlink Pharmacy through our official customer support channels.
Medlink Pharmacy
Your Health, Our Connection
Medlink Pharmacy is a trusted online pharmacy offering genuine medicines, medical supplies, and healthcare products with reliable countrywide delivery.
2. Do I need a prescription to order medicines?
Yes. Prescription-only medicines require a valid prescription from a licensed healthcare professional. You will be asked to upload or provide the prescription before order processing.
3. Are the medicines sold genuine?
Absolutely. All medicines and healthcare products sold by Medlink Pharmacy are sourced from licensed suppliers and handled according to professional pharmaceutical standards.
4. How do I place an order?
Browse products on our website
Add items to cart
Upload a prescription if required
Complete payment
Receive your order at your doorstep
5. Do you deliver countrywide?
Yes. Medlink Pharmacy offers delivery across the country. Delivery times may vary depending on your location.
6. How long does delivery take?
Delivery timelines depend on your location and product availability. Estimated delivery time will be communicated during checkout or by our support team.
7. What payment methods do you accept?
We accept secure online payment methods available on our platform. All transactions are processed through trusted payment gateways.
8. Can I return or exchange medicines?
Due to safety and regulatory reasons, medicines cannot be returned once sold unless they are damaged, expired, or incorrectly supplied. Any issues must be reported within 24 hours of delivery.
9. Is my personal and medical information safe?
Yes. We take data protection seriously and ensure that all personal and medical information is kept confidential and secure in accordance with our Privacy Policy.
10. Can I order for someone else?
Yes. You may place an order on behalf of another person, provided all required information and prescriptions are accurately supplied.
11. Do you offer discounts or promotions?
Yes. We occasionally run promotions and welcome offers for new customers. Please check our website or notifications for current offers.
12. Who can I contact for assistance?
If you need help with an order or have any questions, please contact Medlink Pharmacy through our official customer support channels.
Medlink Pharmacy
Your Health, Our Connection