Return & Feedback
Return & Refund Policy
🔹 Easy Returns, Happy Customers!
We stand by our quality-checked products, but if something isn’t right, we’ll make it right!
📦 Return Eligibility
✅ Accepted Within: 7 days of delivery.
✅ Condition: Unused, in original packaging with tags/receipt.
✅ Exceptions:
Perishable/grocery items.
Custom-made/products marked "Final Sale."
🔄 How to Return
1️⃣ Contact Us via WhatsApp/email within 24 hours of delivery.
2️⃣ Share Details: Order #, product issue (+ photos if damaged).
3️⃣ Get Approval: We’ll send a return label (if applicable) or arrange pickup.
💸 Refunds
✔ Approved returns: Refund via original payment in 3-5 business days.
✔ Store credit: Opt for instant 120% credit (bonus for future purchases!).
❌ Non-refundable: Shipping fees (unless our error).
⚠️ Exchanges
Need a different size/color? We’ll ship a replacement first (24-hour priority!) once return is approved.
🚚 Return Shipping
Free returns if item is faulty/wrong.
Customer-paid for change-of-mind returns ($5 flat fee for prepaid label).
💡 Quality Guarantee
Found a defect after 7 days? Contact us! We may offer partial refunds or discounts.
🔹 Easy Returns, Happy Customers!
We stand by our quality-checked products, but if something isn’t right, we’ll make it right!
📦 Return Eligibility
✅ Accepted Within: 7 days of delivery.
✅ Condition: Unused, in original packaging with tags/receipt.
✅ Exceptions:
Perishable/grocery items.
Custom-made/products marked "Final Sale."
🔄 How to Return
1️⃣ Contact Us via WhatsApp/email within 24 hours of delivery.
2️⃣ Share Details: Order #, product issue (+ photos if damaged).
3️⃣ Get Approval: We’ll send a return label (if applicable) or arrange pickup.
💸 Refunds
✔ Approved returns: Refund via original payment in 3-5 business days.
✔ Store credit: Opt for instant 120% credit (bonus for future purchases!).
❌ Non-refundable: Shipping fees (unless our error).
⚠️ Exchanges
Need a different size/color? We’ll ship a replacement first (24-hour priority!) once return is approved.
🚚 Return Shipping
Free returns if item is faulty/wrong.
Customer-paid for change-of-mind returns ($5 flat fee for prepaid label).
💡 Quality Guarantee
Found a defect after 7 days? Contact us! We may offer partial refunds or discounts.