Privacy Policy

At Neon Lightup, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you use our website or services.

1. Information We Collect
We collect information that you provide directly to us when you:

Create an account or place an order

Subscribe to our newsletter or promotions

Contact us through WhatsApp, email, or our contact form

This information may include your name, phone number, email address, shipping address, and payment details.

We also collect non-personal information such as your browser type, device information, and how you interact with our website through cookies and analytics tools.

2. How We Use Your Information
We use your information to:

Process and deliver your orders

Provide customer support and respond to your inquiries

Send you order updates, promotions, and newsletters (you can opt-out at any time)

Improve our website, products, and customer experience

Comply with legal obligations

3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties.
We may share your information with trusted service providers who help us operate our business, such as payment processors, delivery companies, or email service providers.
These third parties are required to keep your information confidential and only use it for specific purposes related to our services.

4. Data Security
We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or disclosure.
Your payment information is securely processed through trusted payment gateways and is not stored on our servers.

5. Your Rights
You can:

Request access to or correction of your personal information

Ask us to delete your data, unless required for order fulfillment or legal reasons

Unsubscribe from marketing emails or messages at any time

To exercise these rights, contact us at neonlightupofficial@gmail.com or message us on WhatsApp at +92 3103122282.

6. Cookies and Tracking
Our website uses cookies to personalize your experience and analyze website traffic.
You can choose to disable cookies in your browser settings, but this may affect some features of our site.

7. Updates to This Policy
We may update our Privacy Policy from time to time. Changes will be posted on this page with a revised date. Please review it periodically to stay informed.

8. Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at:

Email: neonlightupofficial@gmail.com

WhatsApp: +92 3103122282

Thank you for trusting Neon Lightup with your information.