📅 Next delivery date: Apr10 & Apr12 (Closed on Apr11) 📅 Special opening on Apr15
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Frequently Asked Questions

Is the lasagna halal certified?
Mister Lasagna is not halal certified. However, our products do not use pork, lard, or alcohol, and are made with halal-certified meat.

Is the lasagna fully cooked?
Yes. All lasagnas are freshly baked and fully cooked before collection.

Are there any allergens?
Our lasagna contains gluten, eggs, and milk.
It may also contain traces of other allergens commonly found in a household kitchen.
The description of each individual product includes the relevant allergen information.

How is food safety managed?
All food is prepared by a trained food handler who has completed the WSQ Food Safety Course Level 1, along with additional food safety training.
Preparation follows standard food safety practices, including hygiene, temperature control, and proper storage.

Will the lasagna be hot upon delivery?
Lasagna is freshly baked before delivery.
It is packed in a heat-resistant aluminium tray and may cool during transit.
Reheat before serving if needed.

How long can I keep the lasagna?
Our lasagna is intended to be consumed shortly after delivery.
If cooled down quickly in line with SFA guidelines, lasagna can keep:
• Chilled (0–4°C): up to 3 days
• Frozen (−18°C): up to 1 month

How do I reheat the lasagna?
Reheating instructions are included with every order.
Oven reheating is recommended for best results.

What are the available sizes?
Product sizes are listed clearly on each product page. Typical lasagna sizes are:

2–3 pax
• Approx. 900 g
• Tray: 10.9 × 20.1 × 4.8 cm

4–6 pax
• Approx. 1.8 kg
• Tray: 20.5 × 20.5 × 4.5 cm

Can I order as a gift?
Yes. you can place your order as a gift.
You may enter the recipient’s details at checkout and contact us in case of doubt.

What are the delivery/collection hours?
There are two time-windows available:
• 11:00 am to 12:30 pm
• 04:30 pm to 06:30 pm

If I choose to pick-up myself where is the location?
Collection is at 381126 (Paya Lebar MRT / PLQ Area, SG East)
Details will be shared after payment confirmation.

Can I arrange my own courier for self-collection?
Yes. You may arrange your own courier to collect at your selected time.

How far in advance should I order?
Orders must be placed at least 48 hours in advance.
For example, orders for Saturdays close on Thursdays at 07:00 pm

What is the cancellation policy?
Orders cannot be cancelled or refunded once confirmed, as all lasagnas are made to order.

What if my question is not listed here?
If you cannot find the answer you are looking for, please message us on WhatsApp.