📅 Next delivery date: Mar 28–29 & Apr 3–5
📅 Next delivery date: Mar 28–29 & Apr 3–5
image

Frequently Asked Questions

Is the lasagna halal certified?
Mister Lasagna is not halal certified. However, our products do not use pork, lard, or alcohol, and are made with halal-certified meat.

Is the lasagna fully cooked?
Yes. All lasagnas are freshly baked and fully cooked before collection.

Are there any allergens?
Our lasagna contains gluten, eggs, and milk.
It may also contain traces of other allergens commonly found in a household kitchen.
The description of each individual product includes the relevant allergen information.

How is food safety managed?
All food is prepared by a trained food handler who has completed the WSQ Food Safety Course Level 1, along with additional food safety training.
Preparation follows standard food safety practices, including hygiene, temperature control, and proper storage.

Will the lasagna be hot at collection?
Lasagna is freshly baked on the day of collection.
It is packed in a heat-resistant aluminium tray and may cool during transit.
Reheat before serving if needed.

How long can I keep the lasagna?
Our lasagna is intended to be consumed shortly after delivery.
If cooled down quickly in line with SFA guidelines, lasagna can keep:
• Chilled (0–4°C): up to 3 days
• Frozen (−18°C): up to 1 month

How do I reheat the lasagna?
Reheating instructions are included with every order.
Oven reheating is recommended for best results.

What are the available sizes?
Product sizes are listed clearly on each product page. Typical sizes are:
• 2–3 pax
• Ideal for 5. Serves up to 10 for lighter appetites.
• Size: ~900 g · 19.9 × 10.1 × 4 cm
• 4–6 pax
• Ideal for 6. Serves up to 10 for lighter appetites.
• Size: ~1.6 kg · 20.5 × 20.5 × 4.5 cm

Where is the collection location?
Collection is at 381126 (Paya Lebar MRT / PLQ Axxa, SG East)
Full details will be shared after payment confirmation.

What are the collection hours?
Collection is available during the following time windows:
• 11.00 am to 12.00 pm
• 5.00 pm to 6.30 pm
Please collect within 30 minutes of your selected pickup time.

Can I arrange my own courier?
Yes. You may arrange your own courier to collect at your selected pickup time.

What is the cancellation policy?
Orders cannot be cancelled or refunded once confirmed, as all lasagnas are made to order.

What if my question is not listed here?
If you cannot find the answer you are looking for, please message us on WhatsApp.