Frequently Asked Questions
ℹ️ General
— What is a dubai chewy cookie?
Dubai Chewy Cookies (aka Dujjonku) are viral Korean-inspired dessert with a soft chewy marshmallow shell and a crunchy pistachio kataifi filling, inspired by the famous Dubai chocolate trend.
— What flavours do you offer?
Classic Pistachio, Matcha Pistachio, Biscoff, Kinder Bueno, Cookies n Cream & Nutella
— Are the cookies halal?
We are not halal-certified BUT all our cookies are made with only halal certified ingredients. No pork, no lard, no alcohol.
Please only order if you’re comfortable!
🌱 Ingredients & Dietary Information
— Are there any allergens in the cookies?
Yes. Some flavors includes nuts (pistachios and hazelnut)
As our cookies are prepared in a home kitchen, traces of nuts may also be present.
— Are your cookies vegetarian-friendly?
No. The marshmallows that we use contain beef gelatin.
🍪 Cookie Care & Storage
— How long can the cookies last?
Our cookies are best enjoyed on the day of collection or delivery.
Storage recommendations:
Room temperature (airtight container): Up to 2 days
Refrigerated: Up to 4 days
Do NOT freeze.
— Why do my cookies feel firm when I receive them?
Temperature may affect the texture of the cookies. If your cookies feel slightly firm, simply microwave them for 5 seconds to enjoy them warm, soft, and chewy again.
— How do I reheat my cookies?
Microwave for 5 seconds before enjoying.
🚚 Delivery
— Do you offer delivery?
Yes, islandwide delivery is available.
— How much is delivery?
Flat delivery fee: $4.99
For non-opening days: $6
— Do you do international deliveries?
No, we currently only deliver within Singapore.
📦 Orders & Collection
— Where are you located?
We are a home-based located in Toa Payoh.
— Do you have a physical store?
No, we operate from a home kitchen and do not have a physical storefront.
— Do you offer self-collection?
Yes!📍 Blk 138A Lorong 1A Toa Payoh, Singapore 311138
Collection details will be provided upon order confirmation.
— Do you offer MRT meet-ups?
Yes, weekly meet-ups are available at:
Toa Payoh MRT
Boon Lay MRT
— Can I request a meet-up at another MRT station?
Unfortunately, no. We currently only offer meet-ups at Toa Payoh MRT and Boon Lay MRT.
— When will your order opening schedule be released?
Our weekly schedule will be released every Sunday at 8:30 PM via Instagram Stories.
🎁 Corporate Orders
— I'd like to place a corporate gifting order. Who do I contact?
Please DM us on Telegram (@kunachiadmin) or WhatsApp us with:
Quantity required
Preferred date
Delivery location
Packaging requirements (if any)
We'll be happy to provide a customised quotation.
— What the minimum order quantity for bulk orders
20 Cookies! Feel free to DM us with your requirements and we'll do our best to accommodate them.
Still have a question?
Feel free to drop us a DM us on Telegram (@kunachiadmin) and we'll be happy to help! 🤍🍪
— What is a dubai chewy cookie?
Dubai Chewy Cookies (aka Dujjonku) are viral Korean-inspired dessert with a soft chewy marshmallow shell and a crunchy pistachio kataifi filling, inspired by the famous Dubai chocolate trend.
— What flavours do you offer?
Classic Pistachio, Matcha Pistachio, Biscoff, Kinder Bueno, Cookies n Cream & Nutella
— Are the cookies halal?
We are not halal-certified BUT all our cookies are made with only halal certified ingredients. No pork, no lard, no alcohol.
Please only order if you’re comfortable!
🌱 Ingredients & Dietary Information
— Are there any allergens in the cookies?
Yes. Some flavors includes nuts (pistachios and hazelnut)
As our cookies are prepared in a home kitchen, traces of nuts may also be present.
— Are your cookies vegetarian-friendly?
No. The marshmallows that we use contain beef gelatin.
🍪 Cookie Care & Storage
— How long can the cookies last?
Our cookies are best enjoyed on the day of collection or delivery.
Storage recommendations:
Room temperature (airtight container): Up to 2 days
Refrigerated: Up to 4 days
Do NOT freeze.
— Why do my cookies feel firm when I receive them?
Temperature may affect the texture of the cookies. If your cookies feel slightly firm, simply microwave them for 5 seconds to enjoy them warm, soft, and chewy again.
— How do I reheat my cookies?
Microwave for 5 seconds before enjoying.
🚚 Delivery
— Do you offer delivery?
Yes, islandwide delivery is available.
— How much is delivery?
Flat delivery fee: $4.99
For non-opening days: $6
— Do you do international deliveries?
No, we currently only deliver within Singapore.
📦 Orders & Collection
— Where are you located?
We are a home-based located in Toa Payoh.
— Do you have a physical store?
No, we operate from a home kitchen and do not have a physical storefront.
— Do you offer self-collection?
Yes!📍 Blk 138A Lorong 1A Toa Payoh, Singapore 311138
Collection details will be provided upon order confirmation.
— Do you offer MRT meet-ups?
Yes, weekly meet-ups are available at:
Toa Payoh MRT
Boon Lay MRT
— Can I request a meet-up at another MRT station?
Unfortunately, no. We currently only offer meet-ups at Toa Payoh MRT and Boon Lay MRT.
— When will your order opening schedule be released?
Our weekly schedule will be released every Sunday at 8:30 PM via Instagram Stories.
🎁 Corporate Orders
— I'd like to place a corporate gifting order. Who do I contact?
Please DM us on Telegram (@kunachiadmin) or WhatsApp us with:
Quantity required
Preferred date
Delivery location
Packaging requirements (if any)
We'll be happy to provide a customised quotation.
— What the minimum order quantity for bulk orders
20 Cookies! Feel free to DM us with your requirements and we'll do our best to accommodate them.
Still have a question?
Feel free to drop us a DM us on Telegram (@kunachiadmin) and we'll be happy to help! 🤍🍪