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FAQ

Frequently Asked Questions (FAQ)

1. What is J.I Shopping Center?
J.I Shopping Center is your one-stop destination for a wide range of products and services, offering a seamless shopping experience tailored to meet all your needs.

2. What types of products do you offer?
We offer a diverse selection of products, including clothing, electronics, home goods, beauty products, and much more. Explore our website to discover all available categories!

3. How can I make a purchase?
You can easily make a purchase by browsing our website, adding items to your cart, and proceeding to checkout. We’ve partnered with Paystack to ensure a smooth payment process.

4. What payment methods do you accept?
We accept various payment methods, including credit/debit cards and mobile payments via our Paystack system for your convenience and security.

5. Can I track my order?
Yes! Once your order is processed, you will receive a tracking number via email, allowing you to monitor the status of your delivery in real-time.

6. What is your return policy?
We strive for customer satisfaction. If you’re not completely satisfied with your purchase, you may return it within 30 days of receipt, provided it is in its original condition. Please refer to our Return Policy page for more details.

7. Do you offer international shipping?
Currently, we offer shipping within [insert your location]. We are working on expanding our services to international customers in the near future.

8. How can I contact customer support?
You can reach our customer support team via email at [your email address] or through the contact form on our website. We aim to respond to all inquiries within 24 hours.

9. Are there any current promotions or discounts?
Yes! We frequently offer promotions and discounts. Be sure to check our website regularly for updates on the latest deals.

10. How can I stay updated on new arrivals and promotions?
To stay updated, follow us on our social media channels. You’ll be the first to know about new products and exclusive promotions!