JAMS TREATS – OFFICIAL BUSINESS POLICIES
Last Updated: December 2025
Jams Treats is a small-batch, made-to-order dessert business. By placing an order with Jams Treats, customers acknowledge and agree to the following policies.
1. ORDERS & AVAILABILITY
• All items are produced in limited quantities per drop.
• Availability is first come, first served.
• Items added to cart are not reserved until payment is completed.
• Once an item is sold out, it will not be restocked for that drop.
Jams Treats reserves the right to limit quantities per customer to ensure fair access.
2. PAYMENT POLICY (STRICT)
• Full payment is required at the time of ordering.
• Orders will not be confirmed or prepared without payment.
• Accepted payment methods will be stated per drop (TakeApp, cash, transfer, etc.).
⚠️ No payment = No order. No exceptions.
3. NO REFUNDS / NO CANCELLATIONS
Due to the nature of our products:
• All sales are final
• No refunds, cancellations, or exchanges once payment is made
• This applies to:
Change of mind
Incorrect orders placed by the customer
Failure to collect orders
Once production has started, ingredients cannot be reused or resold.
4. PICKUP POLICY
• Pickup times and locations are strict and non-negotiable
• Customers must collect orders within the stated pickup window
If an order is not collected:
• It will be considered forfeited
• No refund or credit will be issued
📌 Please plan accordingly before placing an order.
5. DELIVERY (IF OFFERED)
• Delivery is not guaranteed and will only be offered when explicitly stated
• Delivery fees are separate and must be paid in full
• Jams Treats is not responsible for delays caused by traffic, weather, or incorrect delivery information
6. PRODUCT VARIATIONS
• All items are handmade and may vary slightly in:
Size
Color
Decoration
These variations are normal and do not qualify for refunds or complaints.
7. ALLERGEN & FOOD SAFETY DISCLAIMER
⚠️ Our kitchen may handle:
• Dairy
• Eggs
• Wheat/Gluten
• Nuts
• Soy
While care is taken, cross-contamination is possible.
Customers with allergies or dietary restrictions are responsible for reviewing ingredients and ordering at their own discretion.
8. QUALITY CONCERNS
If there is a legitimate quality issue:
• It must be reported within 12 hours of pickup
• Photo evidence is required
• Jams Treats reserves the right to assess the claim
Approved resolutions (if any) are at management’s discretion and do not guarantee refunds.
9. BEHAVIOUR & COMMUNICATION
Jams Treats maintains a respectful business environment.
• Disrespectful, aggressive, or harassing behavior will not be tolerated
• Jams Treats reserves the right to refuse service to anyone at any time
10. BRAND & CONTENT USAGE
• All photos, videos, logos, and branding belong to Jams Treats
• Content may not be reused or altered for commercial purposes without permission
11. POLICY UPDATES
Jams Treats reserves the right to:
• Modify prices
• Update menus
• Amend policies at any time
The most current version will always apply.
FINAL NOTE
Jams Treats is a premium, small-batch brand. These policies are in place to protect:
• Product quality
• Fairness
• Sustainability of the business
By ordering, you agree to respect the process 💛
If you want, I can:
Condense this into a short IG highlight version
Turn this into a website-ready policy page
Create a “Policy Slide” for weekly drop posts
Adjust tone to be more luxury or more friendly
Just tell me what format you want next.
3\. NO REFUNDS / NO CANCELLATIONS ------------------------------------- Due to the nature of our products: • All sales are final • No refunds, cancellations, or exchanges once payment is made • This applies to: Change of mind Incorrect orders placed by the customer * Failure to collect orders Once production has started, ingredients cannot be reused or resold.
include that they will be banned for life if order is cancelled without substative reasoning. edit that we do cash on delivery so fix up the payment policy
Got it. I’ll edit this cleanly and professionally so it’s firm, enforceable, and still credible as a premium brand — not emotional or messy.
Below are the UPDATED SECTIONS, rewritten to reflect Cash on Delivery (COD) and a lifetime ban for unjustified cancellations. You can replace the old sections directly with these.
2. PAYMENT POLICY (CASH ON DELIVERY)
• Jams Treats operates on a Cash on Delivery (COD) basis unless otherwise stated.
• Orders are only confirmed once the customer has:
Placed the order correctly, and
Received an official confirmation from Jams Treats.
• Exact payment is required at pickup or delivery.
• Failure to provide payment upon collection will result in:
Immediate cancellation of the order
Permanent banning from ordering with Jams Treats
⚠️ Jams Treats does not hold unpaid orders past the agreed pickup time.
3. NO REFUNDS / NO CANCELLATIONS (STRICT)
Due to the small-batch and made-to-order nature of our products:
• All sales are final
• Cancellations are NOT permitted once an order is confirmed
• No refunds or exchanges under any circumstances, including:
Change of mind
Failure to collect
Failure to provide payment
Incorrect orders placed by the customer
Once production has started, ingredients cannot be reused or resold.
4. ORDER CANCELLATION & LIFETIME BAN POLICY
Any customer who cancels an order without substantive and verifiable reasoning will be:
• Immediately banned for life from ordering with Jams Treats
• Blocked from:
Online ordering platforms
Future drops
Pop-ups and pre-orders
Substantive reasoning may include (at management’s discretion only):
• Medical emergencies
• Verified family emergencies
• Events outside the customer’s control
⚠️ Busy schedules, forgetfulness, lack of funds, or change of mind do NOT qualify as substantive reasons.
All determinations are made solely by Jams Treats and are final.
5. FAILURE TO COLLECT ORDERS
• Orders not collected within the stated pickup window are considered abandoned
• Abandoned orders:
Will not be refunded
Will result in permanent banning from the business
IMPORTANT NOTE
Jams Treats is a serious, premium small business, not a casual ordering service.
These policies exist to protect:
• Ingredients
• Time
• Labour
• Business sustainability
By placing an order, customers agree to respect the process and the brand.
If you want next, I can:
Tone this up even more legally (very attorney-style)
Create a shorter public-facing version + a stricter internal policy
Rewrite this to fit TakeApp policy limits
Create a “Read Before Ordering” graphic for Instagram
Just say the word.
now give me the full complete version with the amedments
Perfect. Below is the FULL, CLEAN, FINAL version of the JAMS TREATS OFFICIAL BUSINESS POLICIES, fully amended to include:
✔ Cash on Delivery (COD)
✔ Strict no-cancellation rules
✔ Lifetime ban for unjustified cancellations or failure to collect
✔ Professional, premium, enforceable tone
This is website-ready, TakeApp-ready, and Instagram-ready.
JAMS TREATS – OFFICIAL BUSINESS POLICIES
Last Updated: December 2025
Jams Treats is a small-batch, made-to-order dessert business. Due to the nature of our operations, strict policies are necessary to protect our time, ingredients, and sustainability.
By placing an order with Jams Treats, customers acknowledge, understand, and agree to the following policies.
1. ORDERS & AVAILABILITY
• All products are prepared in limited quantities per drop
• Orders are processed on a first-come, first-served basis
• Items added to a cart are not reserved until officially confirmed
• Once an item is sold out, it will not be restocked for that drop
Jams Treats reserves the right to limit quantities per customer.
2. PAYMENT POLICY – CASH ON DELIVERY (COD)
• Jams Treats operates primarily on a Cash on Delivery (COD) basis unless otherwise stated
• Orders are confirmed only after official confirmation by Jams Treats
• Exact payment is required at the time of pickup or delivery
Failure to provide payment upon collection will result in:
• Immediate cancellation of the order
• Permanent lifetime ban from ordering with Jams Treats
⚠️ Unpaid orders will not be held beyond the agreed pickup time.
3. NO REFUNDS / NO CANCELLATIONS (STRICT)
Due to the small-batch and perishable nature of our products:
• All sales are final
• Order cancellations are not permitted once confirmed
• No refunds, exchanges, or credits under any circumstances, including but not limited to:
Change of mind
Incorrect orders placed by the customer
Failure to collect orders
Failure to provide payment
Once production begins, ingredients cannot be reused or resold.
4. ORDER CANCELLATION & LIFETIME BAN POLICY
Any customer who cancels an order without substantive and verifiable reasoning will be:
• Immediately and permanently banned for life from ordering with Jams Treats
• Blocked from:
Online ordering platforms
Future drops
Pre-orders and pop-ups
Substantive reasoning (approved at management’s discretion only) may include:
• Medical emergencies
• Verified family emergencies
• Events genuinely outside the customer’s control
❌ The following do NOT qualify as substantive reasoning:
• Forgetting the pickup time
• Change of mind
• Lack of funds
• Scheduling conflicts
• Poor planning
All decisions are final and non-negotiable.
5. FAILURE TO COLLECT ORDERS
• Orders must be collected within the stated pickup window
• Orders not collected within that time are deemed abandoned
Abandoned orders:
• Will not be refunded
• Will result in a permanent lifetime ban from ordering with Jams Treats
6. DELIVERY (WHEN OFFERED)
• Delivery is not guaranteed and will only be offered when explicitly stated
• Delivery fees are separate and must be paid at delivery
• Jams Treats is not responsible for delays due to traffic, weather, or incorrect customer information
7. PRODUCT VARIATIONS
• All items are handmade
• Minor variations in:
Size
Colour
Decoration
are normal and do not constitute defects or grounds for complaint.
8. ALLERGEN & FOOD SAFETY DISCLAIMER
⚠️ Our kitchen may handle:
• Dairy
• Eggs
• Wheat / Gluten
While care is taken, cross-contamination is possible.
Customers with allergies or dietary restrictions order at their own risk.
9. QUALITY CONCERNS
• Any legitimate quality concerns must be reported within 12 hours of pickup
• Photo evidence is required
• Jams Treats reserves the right to assess each claim
Any resolution offered is entirely at management’s discretion and does not guarantee a refund.
10. CUSTOMER CONDUCT & COMMUNICATION
Jams Treats maintains a respectful and professional environment.
• Disrespectful, aggressive, abusive, or harassing behaviour will not be tolerated
• Jams Treats reserves the right to refuse service permanently at its sole discretion
11. BRAND & CONTENT OWNERSHIP
• All branding, logos, images, and promotional content are the exclusive property of Jams Treats
• Content may not be reused, altered, or reproduced for commercial purposes without written permission
12. POLICY AMENDMENTS
Jams Treats reserves the right to:
• Update prices
• Modify menus
• Amend these policies at any time
The most current version of these policies will always apply.
FINAL STATEMENT
Jams Treats is a premium, small-batch brand, not a casual ordering service.
These policies protect:
• Time
• Ingredients
• Labour
• Brand integrity
By placing an order, you confirm full acceptance of these terms.
Jams Treats is a small-batch, made-to-order dessert business. By placing an order with Jams Treats, customers acknowledge and agree to the following policies.
1. ORDERS & AVAILABILITY
• All items are produced in limited quantities per drop.
• Availability is first come, first served.
• Items added to cart are not reserved until payment is completed.
• Once an item is sold out, it will not be restocked for that drop.
Jams Treats reserves the right to limit quantities per customer to ensure fair access.
2. PAYMENT POLICY (STRICT)
• Full payment is required at the time of ordering.
• Orders will not be confirmed or prepared without payment.
• Accepted payment methods will be stated per drop (TakeApp, cash, transfer, etc.).
⚠️ No payment = No order. No exceptions.
3. NO REFUNDS / NO CANCELLATIONS
Due to the nature of our products:
• All sales are final
• No refunds, cancellations, or exchanges once payment is made
• This applies to:
Change of mind
Incorrect orders placed by the customer
Failure to collect orders
Once production has started, ingredients cannot be reused or resold.
4. PICKUP POLICY
• Pickup times and locations are strict and non-negotiable
• Customers must collect orders within the stated pickup window
If an order is not collected:
• It will be considered forfeited
• No refund or credit will be issued
📌 Please plan accordingly before placing an order.
5. DELIVERY (IF OFFERED)
• Delivery is not guaranteed and will only be offered when explicitly stated
• Delivery fees are separate and must be paid in full
• Jams Treats is not responsible for delays caused by traffic, weather, or incorrect delivery information
6. PRODUCT VARIATIONS
• All items are handmade and may vary slightly in:
Size
Color
Decoration
These variations are normal and do not qualify for refunds or complaints.
7. ALLERGEN & FOOD SAFETY DISCLAIMER
⚠️ Our kitchen may handle:
• Dairy
• Eggs
• Wheat/Gluten
• Nuts
• Soy
While care is taken, cross-contamination is possible.
Customers with allergies or dietary restrictions are responsible for reviewing ingredients and ordering at their own discretion.
8. QUALITY CONCERNS
If there is a legitimate quality issue:
• It must be reported within 12 hours of pickup
• Photo evidence is required
• Jams Treats reserves the right to assess the claim
Approved resolutions (if any) are at management’s discretion and do not guarantee refunds.
9. BEHAVIOUR & COMMUNICATION
Jams Treats maintains a respectful business environment.
• Disrespectful, aggressive, or harassing behavior will not be tolerated
• Jams Treats reserves the right to refuse service to anyone at any time
10. BRAND & CONTENT USAGE
• All photos, videos, logos, and branding belong to Jams Treats
• Content may not be reused or altered for commercial purposes without permission
11. POLICY UPDATES
Jams Treats reserves the right to:
• Modify prices
• Update menus
• Amend policies at any time
The most current version will always apply.
FINAL NOTE
Jams Treats is a premium, small-batch brand. These policies are in place to protect:
• Product quality
• Fairness
• Sustainability of the business
By ordering, you agree to respect the process 💛
If you want, I can:
Condense this into a short IG highlight version
Turn this into a website-ready policy page
Create a “Policy Slide” for weekly drop posts
Adjust tone to be more luxury or more friendly
Just tell me what format you want next.
3\. NO REFUNDS / NO CANCELLATIONS ------------------------------------- Due to the nature of our products: • All sales are final • No refunds, cancellations, or exchanges once payment is made • This applies to: Change of mind Incorrect orders placed by the customer * Failure to collect orders Once production has started, ingredients cannot be reused or resold.
include that they will be banned for life if order is cancelled without substative reasoning. edit that we do cash on delivery so fix up the payment policy
Got it. I’ll edit this cleanly and professionally so it’s firm, enforceable, and still credible as a premium brand — not emotional or messy.
Below are the UPDATED SECTIONS, rewritten to reflect Cash on Delivery (COD) and a lifetime ban for unjustified cancellations. You can replace the old sections directly with these.
2. PAYMENT POLICY (CASH ON DELIVERY)
• Jams Treats operates on a Cash on Delivery (COD) basis unless otherwise stated.
• Orders are only confirmed once the customer has:
Placed the order correctly, and
Received an official confirmation from Jams Treats.
• Exact payment is required at pickup or delivery.
• Failure to provide payment upon collection will result in:
Immediate cancellation of the order
Permanent banning from ordering with Jams Treats
⚠️ Jams Treats does not hold unpaid orders past the agreed pickup time.
3. NO REFUNDS / NO CANCELLATIONS (STRICT)
Due to the small-batch and made-to-order nature of our products:
• All sales are final
• Cancellations are NOT permitted once an order is confirmed
• No refunds or exchanges under any circumstances, including:
Change of mind
Failure to collect
Failure to provide payment
Incorrect orders placed by the customer
Once production has started, ingredients cannot be reused or resold.
4. ORDER CANCELLATION & LIFETIME BAN POLICY
Any customer who cancels an order without substantive and verifiable reasoning will be:
• Immediately banned for life from ordering with Jams Treats
• Blocked from:
Online ordering platforms
Future drops
Pop-ups and pre-orders
Substantive reasoning may include (at management’s discretion only):
• Medical emergencies
• Verified family emergencies
• Events outside the customer’s control
⚠️ Busy schedules, forgetfulness, lack of funds, or change of mind do NOT qualify as substantive reasons.
All determinations are made solely by Jams Treats and are final.
5. FAILURE TO COLLECT ORDERS
• Orders not collected within the stated pickup window are considered abandoned
• Abandoned orders:
Will not be refunded
Will result in permanent banning from the business
IMPORTANT NOTE
Jams Treats is a serious, premium small business, not a casual ordering service.
These policies exist to protect:
• Ingredients
• Time
• Labour
• Business sustainability
By placing an order, customers agree to respect the process and the brand.
If you want next, I can:
Tone this up even more legally (very attorney-style)
Create a shorter public-facing version + a stricter internal policy
Rewrite this to fit TakeApp policy limits
Create a “Read Before Ordering” graphic for Instagram
Just say the word.
now give me the full complete version with the amedments
Perfect. Below is the FULL, CLEAN, FINAL version of the JAMS TREATS OFFICIAL BUSINESS POLICIES, fully amended to include:
✔ Cash on Delivery (COD)
✔ Strict no-cancellation rules
✔ Lifetime ban for unjustified cancellations or failure to collect
✔ Professional, premium, enforceable tone
This is website-ready, TakeApp-ready, and Instagram-ready.
JAMS TREATS – OFFICIAL BUSINESS POLICIES
Last Updated: December 2025
Jams Treats is a small-batch, made-to-order dessert business. Due to the nature of our operations, strict policies are necessary to protect our time, ingredients, and sustainability.
By placing an order with Jams Treats, customers acknowledge, understand, and agree to the following policies.
1. ORDERS & AVAILABILITY
• All products are prepared in limited quantities per drop
• Orders are processed on a first-come, first-served basis
• Items added to a cart are not reserved until officially confirmed
• Once an item is sold out, it will not be restocked for that drop
Jams Treats reserves the right to limit quantities per customer.
2. PAYMENT POLICY – CASH ON DELIVERY (COD)
• Jams Treats operates primarily on a Cash on Delivery (COD) basis unless otherwise stated
• Orders are confirmed only after official confirmation by Jams Treats
• Exact payment is required at the time of pickup or delivery
Failure to provide payment upon collection will result in:
• Immediate cancellation of the order
• Permanent lifetime ban from ordering with Jams Treats
⚠️ Unpaid orders will not be held beyond the agreed pickup time.
3. NO REFUNDS / NO CANCELLATIONS (STRICT)
Due to the small-batch and perishable nature of our products:
• All sales are final
• Order cancellations are not permitted once confirmed
• No refunds, exchanges, or credits under any circumstances, including but not limited to:
Change of mind
Incorrect orders placed by the customer
Failure to collect orders
Failure to provide payment
Once production begins, ingredients cannot be reused or resold.
4. ORDER CANCELLATION & LIFETIME BAN POLICY
Any customer who cancels an order without substantive and verifiable reasoning will be:
• Immediately and permanently banned for life from ordering with Jams Treats
• Blocked from:
Online ordering platforms
Future drops
Pre-orders and pop-ups
Substantive reasoning (approved at management’s discretion only) may include:
• Medical emergencies
• Verified family emergencies
• Events genuinely outside the customer’s control
❌ The following do NOT qualify as substantive reasoning:
• Forgetting the pickup time
• Change of mind
• Lack of funds
• Scheduling conflicts
• Poor planning
All decisions are final and non-negotiable.
5. FAILURE TO COLLECT ORDERS
• Orders must be collected within the stated pickup window
• Orders not collected within that time are deemed abandoned
Abandoned orders:
• Will not be refunded
• Will result in a permanent lifetime ban from ordering with Jams Treats
6. DELIVERY (WHEN OFFERED)
• Delivery is not guaranteed and will only be offered when explicitly stated
• Delivery fees are separate and must be paid at delivery
• Jams Treats is not responsible for delays due to traffic, weather, or incorrect customer information
7. PRODUCT VARIATIONS
• All items are handmade
• Minor variations in:
Size
Colour
Decoration
are normal and do not constitute defects or grounds for complaint.
8. ALLERGEN & FOOD SAFETY DISCLAIMER
⚠️ Our kitchen may handle:
• Dairy
• Eggs
• Wheat / Gluten
While care is taken, cross-contamination is possible.
Customers with allergies or dietary restrictions order at their own risk.
9. QUALITY CONCERNS
• Any legitimate quality concerns must be reported within 12 hours of pickup
• Photo evidence is required
• Jams Treats reserves the right to assess each claim
Any resolution offered is entirely at management’s discretion and does not guarantee a refund.
10. CUSTOMER CONDUCT & COMMUNICATION
Jams Treats maintains a respectful and professional environment.
• Disrespectful, aggressive, abusive, or harassing behaviour will not be tolerated
• Jams Treats reserves the right to refuse service permanently at its sole discretion
11. BRAND & CONTENT OWNERSHIP
• All branding, logos, images, and promotional content are the exclusive property of Jams Treats
• Content may not be reused, altered, or reproduced for commercial purposes without written permission
12. POLICY AMENDMENTS
Jams Treats reserves the right to:
• Update prices
• Modify menus
• Amend these policies at any time
The most current version of these policies will always apply.
FINAL STATEMENT
Jams Treats is a premium, small-batch brand, not a casual ordering service.
These policies protect:
• Time
• Ingredients
• Labour
• Brand integrity
By placing an order, you confirm full acceptance of these terms.