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Delivery Policy

Herbalfamskincare Delivery Policy

1. Delivery Options

Nationwide Delivery: We offer delivery across South Africa via trusted courier partners.

Local Pickup: Available for customers within [Pretoria]. Pickup address will be provided after order confirmation.


2. Delivery Timeframe

Orders are processed within 1 business days after payment confirmation.

Nationwide delivery typically takes 1-2 business days, depending on your location.

Local pickup orders will be ready within 24-48 hours, and customers will be notified when their order is ready.


3. Delivery Charges

Delivery fees are calculated at checkout based on your location.

Free delivery on orders over [ R400 ], applicable only to nationwide deliveries.


4. Cash on Delivery (Local Pickup Only)
Cash on delivery is available only for local pickup orders. Payment must be made in full before collecting your order.

5. Delivery Updates
Once your order is dispatched, you will receive a tracking number via email, sms or WhatsApp to monitor your delivery status.

6. Delayed Deliveries
While we strive to deliver on time, unforeseen circumstances such as weather conditions or courier delays may affect delivery times. We will keep you informed of any delays.

7. Incorrect Address or Non-Delivery
Please ensure your delivery address is correct at checkout. Herbalfamskincare is not responsible for deliveries made to incorrect addresses provided by the customer.

8. Contact Us
For any delivery-related queries, please contact us via WhatsApp at [Your Contact Number] or email at herbalfamskincare@gmail.com

Thank you for choosing Herbalfamskincare!